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  • USA (East)              +1 818 937 4164
  • USA (West)             +1 650 996 2875
  • Australia                 +61 280 114 816
  • United Kingdom    +44 208 123 0340

Management Team

Hemant Madaan
Managing Director & CEO

Hemant carries with himself vast experience of handling outsourcing operations and helps the company with business acumen and forming alliances on corporate level. He works closely with the business development team driving the revenues for the company. As an experienced technologist, he brings with him strong ability to understand complex business needs and is able to suggest & propose right mix of services and models for the clients.

With experience in servicing global Fortune 500 companies, he brings ability to drive the company through providing effective vision and directing OTS to be one of the leading outsourcing vendors respected globally.


Shweta Arora

Shweta carries with her rich HR / People management experience, helping the company attain the edge in providing niche and retain right talent pool. She takes part in required strategic management decisions and plans the recruitment and retention policies for the company.

She has been involved with many global names like Sapient and NCR Corp. before joining OTS. With her abilities and result oriented approach, she has been driving the company single handedly in helping OTS manage the Einstein(s) of Today.


Jim Norris
VP, Sales - North America

Jim brings a wealth of experience to his role as VP of North American Sales. He is responsible for ensuring customers’ requirements are realized as successful projects and that all aspects of development go smoothly. He has track record creating long term strategic accounts, facilitating smooth communications, and proactively managing accounts to make sure all involved are completely satisfied with the outcome.

Jim has over 25 years of experience in Executive Management, Executive Sales Management, Sales, Business Development, Product Marketing, Materials Management, Quality Engineering Management, Engineering Management, Process Development, and Process Engineering. He has held various positions at IBM, Silicon Graphics, Solid Data Systems, Vanguard Software Solutions, and Gearhead Engineering. Jim possesses a Bachelors Degree in Mechanical Engineering from Chico State University and a Masters in Manufacturing Systems Engineering from Stanford University.  


For more information on this service, feel free to contact us at sales@otssolutions.com

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