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227 Posts By OTS Solutions

  • Right_Outsourcing_Can_Reduce_Burn_Rate

    How Outsourcing Software Product Development Done Right Can Actually Reduce Your Burn Rate and Speed Your Release Cycles

    Ever since the agile development model took over in many firms, being able to justify it from a cost standpoint has thrown some of the work that would be traditionally outsourced into technology product engineering methodologies that are more traditional and quantifiable in terms of return on the dollar spent.

    Yet agile non-withstanding, there is still a concern on the part of many experienced managers about being able to bring their projects in on time and under budget when using an outsourced team.

    Here are some tips that can help your software development company forge ahead with the partners that you choose to create your next application with:

    ROI doesn’t lie:

    At a large software firm, both the development models and the way that internal engineers interacted during projects used to change as management was looking at finding the best match for current conditions. For someone then taking those results and trying to apply them to their next project with outsourced product development, it became a tricky thing to find a way to compare apples to potential apples, given the stripped-down nature of the outsourced product development methodology. Just the same, once a model was developed and validated, it proved to be very useful in providing both a forecast and a system of checkpoints when it came to both cost and schedule, guiding the outsourced team to victory in terms of completing project milestones and meeting the budgetary goals.

    Re-think communication:

    Although many development models rely upon the meetings to keep a team cohesive and focused, the nature of a software product development firm that uses electronic and video communications with its offsite workers favors leveraging online communications to keep the team abreast of how a project is progressing. It therefore should not be as necessary to require as many meetings in order to meet your project deadlines. One SQA team tried an experiment at a large computer firm, avoiding all development meetings and merely reading the online notes, communicating via IM and e-mail and phone, and putting together automated scripts in advance of the product’s release. As a result of that strategy, they were able to meet their positive ROI goals without having a negative impact on software product development. Had they attended several meetings, the time that they spent during those meetings would have meant that they ended up costing the company more than they would have on similar projects in the past where automation was not part of the process.

    The upshot is that communication remains very important. Electronic communication, however can be leveraged to help meet technology product engineering goals.

    How is their project organized?

    Another thing that software development company managers can look at when they are
    interacting with their offsite counterparts is how their outsourced team is managed. As the client, if you have spent millions of dollars developing the most efficient engineering processes around, it is never wrong to throw your weight around by asking to validate just how your contractors plan to accomplish your goals. You do want to be careful regarding how fine a brush you use because they are not your employees- yet getting an overall feel for how they will organize the project is still within your purview.

    Outsourcing software product development can be rewarding to your firm when it meets the goals that you set for it. By using specific management techniques, you can create an environment where your contractors will be set up for success.

  • Retail CRM

    Retail CRM – Knowing Your Customer Better

    Why You Need to Know Your Customers Better:

    Today, retail businesses have a lot of competition. Not only are there brick and mortar storefronts, but they also have online shopping outlets to deal with. While it may seem that sites such as Amazon are impersonal because they do not actually interact with someone face to face, there is one thing that they do that really knows how to bring people in: they know their customers.

    Customer Relationship Management, or CRM in retail, are strategies that businesses use to manage and analyze customer interactions and information. The goal of this is to help improve the relationship with customers, and bring them back in time and time again. Retail software is available to assist with CRM by collecting this data and providing reports that a retail business owner can do.

    What does it mean to know your customers?

    If you want to start practicing CRM in retail, you need to start doing things to build strong relationships with your customers. One way you can do that is to find ways to personalize your customer’s experience. Just look at Amazon; they have gone to great lengths to give people a customized experience. Not only do they provide wish lists, they also give recommendations based on recent searches and provide emails that list products of interest. Even though the process is automated, it still makes a person feel as if they are truly listening to their needs.

    If you want to have the same type of customer retention, it would be best to try an implement strategies that allow you to get to know your customers better. If you are not sure of how to do that, you can always look to a CRM software for help.

    What can CRM software do for you?

    Retail software can help you collect data that helps you build that unique customer experience by automating the tasks you use to interact with your customers. In layman’s terms, CRM software keeps track of the people who work for you and the people who you sell to. It assigns and converts leads, keeps track of orders and produces invoices and develops a knowledge base that allow you to run campaigns. By analyzing the type of information that comes through on, you can get insights on the things that your customers want from you, and then use that to build a better experience.

    CRM in retail is key, especially if you want to build your retention rates. While you can build a strategy on your own, you can automate many of the tasks by using a CRM software.

  • outsourcing-solutions

    Getting Rescued from Bad Outsourcing?

    Escaping The Trap Of Bad Outsourcing:

    Information technology plays a pivotal role in every industry these days. Your own company probably needs specialized IT solutions in order to be competitive. When you don’t have the in-house resources to build these tools, software development outsourcing is a natural solution. Employing an off-site software development company can be risky, though. What do you do when the team you hire proves to be unequal to the task? Here’s a guide to getting out of the bad outsourcing trap.

    Risks Of IT Outsourcing:

    While there are a great number of IT tasks that are well suited to outsourcing, some jobs simply can’t be handled by off-site teams who don’t understand the needs of your company. It’s very difficult to exercise tight oversight on outsourced software development, and this can lead to unsatisfactory results. This risk is multiplied with extremely sensitive work, especially when your own organization doesn’t have the technical resources or the time to thoroughly review outsourced work.

    Perhaps the greatest risk of trusting a bad outsourcing partner is losing control of your organization’s sensitive data. In some cases, an outsourcing company may even be able to deny you access to crucial information you need to continue working.

    When you’re not satisfied with the performance of your software development outsourcing team, you may discover one last disappointment: Many outsourcers who do shoddy work also provide little in the way of customer service. It can be difficult to get satisfactory or timely responses to your complaints with a bad outsourcing company.

    Making A Smart Break:

    Because of the risks outlined above, it’s very important not to act rashly when you divest yourself of an outsourcing company that’s failed to meet your needs. As frustrating as it can be, you should give your outsourcers every chance to correct their mistakes. You don’t need to sit idle while you do this, though.

    You should thoroughly review your contract with your outsourcing partner so that you have a complete understanding of their responsibilities — and of exactly where they have failed to provide service. You should also take steps to recover any and all data that’s in the outsourcing company’s hands. If they are responsible for critical tasks, you may have to lay on resources to handle the work before you let them go. While this can be expensive, it’s preferable to cutting all ties abruptly and finding yourself unable to do business.

    Learning From Missteps:

    Obviously, being let down by an unprofessional software development company is a great disappointment. It is generally seen in this industry that you get what you pay for and a cheaper outsourcing company may not be the best fit for your needs. Freelancers and newbies must be considered to stay away from.

    However, not every outsourcing unit and project is a failure. There have been numerous successful projects that have worked for many. The idea is to find a perfect fit partner and carry these steps very meticulously.

    Let your experience guide your search for more effective IT solution provider this time. Query potential replacement firms carefully about every aspect of your outsourcing work where the previous company fell short. Documenting your grievances with the old company will help here; you can use their failures to craft a more stringent set of requirements for your new partners.

    Not every business partnership is destined to be satisfactory to both parties. If you have a disappointing experience with software development outsourcing, make the best of the situation by choosing your next IT partner with more care.

  • Tech Start Ups

    Tech Start Ups – Why UI / UX has Become Make or Break Decision Now?

    If you’re working in the software industry, you already know that UI design is important for any product or service. Now the latest word is that any software development company that wants to be competitive needs to invest in UX design as well as UI work. Is this true? Do you need to start scanning the job sites for UX experts? The answer is yes, and this is why:

    Breaking Down The UI / UX Team:

    User Interface (UI) design is a pretty familiar concept in the world of software and web development. You already know these graphically-talented pros as the specialists you turn to put a pretty face on your products and services. User Experience (UX) design is the hot buzzword in the development world now, though. Just what is it — and more importantly, why is it important to you?

    UX design is the number-heavy, analytical muscle that backs up UI decisions. UX encompasses how and why your users see the designs developed by your UI team. It’s about shaping, analyzing, and improving how your users interact with your products and services. Moving into the future, capturing market share is going to require great UX work just as much as it requires great products.

    A Core Component Of Success:

    A software development company that’s looking to build great web solutions (or any other kind of software product, really) obviously needs skilled UX and UI specialists to get the job done. These pros aren’t outsiders that you call in at the end of the product development cycle, though. UX needs to be a key consideration as early in the development process as possible.

    Your entire team — both UX experts and the rest of your programmers — should be thinking about your user experience long before development is complete. UX design is complementary; it can alter the shape of your web development process and dramatically improve the final quality of the products you have to offer users.

    Start Strong; Get Stronger:

    The other reason you need to get serious about adding UX and UI muscle to your permanent team is that these disciplines do not (or should not) pack up and go home at the end of the development cycle. UX design is an iterative process. While a UX professional should be able to give you a workable, well-polished UX before you go live, he or she can also refine that design based on user feedback. As your user base grows and changes, you need to make sure your company’s web development evolves to keep up.

    Your UI specialists have plenty of work to do once you’re serving users, too. The insights gathered by the UX team will lead to improvements — everything from minor tweaks to major overhauls. All of those changes need to be crafted, and you want the crafting to be done by the same team that developed your UI in the first place.

    Strong UI / UX work isn’t just the cherry on top of the software sundae your team has created. The best web solutions in the world won’t reach their full potential if they’re burdened with a shabby user experience. The reverse of that statement is also true: Outstanding UI / UX work can help shore up a weak product and help you improve it. These are the key reasons why you need to make sure your team includes real UI and UX expertise.

  • The-Future-Of-Outsourcing

    Losing Trust on Outsourcing Software Development? Let us Teach You how is it Done Correctly!

    Effective software development requires time and a great deal of expertise. While many entrepreneurs of technology related companies posses the capacity to develop their own software, the time required to do so would detract from other duties essential to business growth. It is understandable to be reluctant to entrust such an important task to a third party, so this posting will help ease your mind and discover how to effectively outsource your software development needs.

    The Approach:

    While it is true that there is a growing mistrust in outsourcing due to many failed projects in the past, this is more reflective of the importance of understanding the process itself. There are many excellent outsourcing agencies that will truly result in a positive experience throughout the entire software development stage than a company embarks upon. As opposed to working with freelancers, consider moving towards outsourcing companies with a positive reputation. Such companies will have a set process in place and stick to it. They will focus on effective communication with the clients, have professional credentials in place, and will understand the important of working as a team.

    Selecting an Outsourcing Firm:

    Naturally, choosing an outsourcing company is the most critical part of this process. Many people can write code, but not everyone understands business and is able to effectively communicate with the average small business entrepreneur. Communication is a key spoke in this wheel as it works to ensure that the needs to the company are being met at all stages of the project. In addition, the company that works on software development for any given firm needs to understand that particular industry. This is how one can make certain that the final product is truly reflective of the needs that company has.

    Stages of the Software Development Process:

    There are several key stages of the software development process that today’s entrepreneur needs to be aware of. This begins with an assurance that the developer understands exactly what the requirements for the end product is. Once this is done, an effective outsourcing company will develop a waterfall piece of software that ensures the program itself can grow right alongside the firm.

    As deadlines are critical, it is also important to set important milestones that must be accomplished by certain drop dead dates in order to keep the project on schedule and on budget. This is especially important in the technology realm, where innovations and advances are taking place at a breakneck pace today. By outsourcing software development, you can attain the services of a professional company focused on your software needs, while you get to spend your time focusing on the next and greatest advance in your own company.

    In summary, outsourcing your software development needs does not have to be a scary prospect. It does not require you to give up control of the process; rather, it frees up your time to focus on other pressing items, while ensuring that professionals are working behind the scenes to make sure your software is as highly effective and innovative as it can be.

  • Dashboards for Business Intelligence

    Dashboards & Business Intelligence usage in Retail Organizations

    Better Intelligence = Better Business: Great Retail Dashboards:

    In the modern retail landscape, there are more paths to success than simply keeping prices down. Business intelligence — the science of collecting, analyzing, and using data from all aspects of your organization — can give you powerful insights into how your retail company really works. Software tools like digital dashboards allow you to keep your finger on the pulse of your organization and make wise decisions quickly.

    Dashboards Defined:

    A digital dashboard is a powerful management tool that collects vitally important information and presents it all in a compact, easy-to-use format. Dashboards are a crucial piece of business intelligence software in the retail sector, as they allow you to quickly observe the current flow of your organization. Dashboards must necessarily update their information in real time – or close to it.

    The software that you use to organize and update your dashboards needs to be highly flexible (see below). When they’re designed and used correctly, dashboards can be invaluable decision-making tools. Conversely, a poorly-implemented dashboard can be useless or even deceptive.

    Building an Integrated System

    Some retail companies rely on integrated business intelligence software that can manage all aspects of retail information. This is rarely a suitable solution for larger businesses, though. It’s likely that different departments in your company use different tools to best accomplish their goals. Fortunately, most modern retail software is designed with the intention to work with a wide range of other software suites. This is usually accomplished via API (Application Programming Interface) compatibility. APIs allow data to flow from one piece of software to another in a useful, automated format.

    For example, your POS software routinely tracks the details of every sale your company makes. If that information never leaves the POS software, it’s virtually useless to other parts of your organization. If POS data is output through a standardized API, though, it can be seamlessly picked up by all sorts of other software — including your dashboard programs.

    Buying Flexible Tools

    As noted above, dashboards are only useful when they’ve been properly designed for your specific needs. This means you need retail software with a great degree of flexibility. Care must be taken to preserve simplicity, though. The most flexible software suites are often the most unintuitive. Striking a balance between open-ended and easy-to-use software is one of the biggest challenges in retail IT.

    When it comes to dashboards, the software tools which are easiest to use typically constrain your options. If you want to build a truly customized dashboard, the assistance of IT professionals is usually required. This adds a layer of complexity to the implementation process — it means you can’t use your business intelligence software right out of the box — but it’s invaluable for building truly effective tools.

    In the end, software for business intelligence is all about speeding up the kind of in-depth analysis that used to require weeks of consultation to achieve. With the right software tools, you can put powerful real-time insights about your business at your fingertips. Dashboards are just one of the many business intelligence tools available to you.

  • BOT_Model

    Build, Operate and Transfer Model – Getting Software Product Development Done Right

    The Industry That Never Sleeps:

    Software product development is a fast industry. What worked yesterday may be obsolete today. Because of this, your programmers never sleep, the research and development never ends, and as part of the leadership of a software development company, you are constantly balancing risks and returns.

    Yet despite all this endless work, the obstacles of software development continue coming. Profits are low, turnover of new software is too slow, and losses keep piling. The pressure never ends.

    Have you ever asked yourself, “Why isn’t there a better way to do develop software?”

    Turn to the Government:

    It may be time for you to take a page from the government playbook. Historically, government infrastructure programs have always faced dual problems. First, governments naturally could not keep up with all the latest trends in construction and engineering. Think about how quickly every single technology changed during the Industrial Revolution! Overnight, old technologies became obsolete and if a government had spent millions of dollars on that obsolete method, they were simply out of luck. Second, the government could never justify spending millions of public dollars on research in an age of democracy and transparency. Without guaranteed returns, public outrage would increase with every dollar wasted.

    If you are leading a development company, these challenges may seem similar to what you are facing on a daily basis. So what did governments do? Faced with the dual challenges of rapid technological change and minimal research and development capacity, governments cleverly turned to the build, operate and transfer model of public project development. Example: https://www.thehimalayantimes.com/?s=Promotion+of+public-private+partnership. In this model of development, governments outsourced pieces of new public projects to third party contractors. Governments paid a fixed fee that gave contractors a fair return on income, and the contractors would build and operate the physical asset for a fixed term. After the term ended, the contractors would them transfer ownership of the asset to the government.

    How does this help me?

    Why was this a win-win, and why will outsourcing development be a win-win for your software development company? Outsourcing removes the two major risks of software product development. First, by finding expert firms in their field to develop and operate a software, your company will be assured to purchase the latest technology for your project. After all, if you hire an expert C+ developer, then you can be sure that he will know more about C+ then your Java programmers.

    Second, because you are purchasing this expert, the research and development is already included. You will have gained the many years of experience that developer has with one simple hire. Soon you will have a new, cutting edge software developed at a predictable fixed cost, for which you will not have to pay operating fees for as long as you want, and you will be in a better position to reap the benefits.

    So why did governments turn to the build, operate, transfer model for product development? For the same reason your software development company should use BOT models in your software product development. You will enjoy more flexibility, operate with lower risks, and develop products faster with one simple hire.

  • Retail CRM

    Retail CRM – Are there any Cheap Alternative out there?

    Customer relationship management software has helped manage customer interaction since the 1980s. Most sales teams, however, only use a portion of CRM’s capability. With costs ranging from $50 to $500 per user each month, you wonder if it’s affordable for startups and small businesses.

    Choosing CRM software

    Regardless of business size, when your library of customers has become burdensome, CRM software for retail might be a wise choice. It helps managing clients and sales, or even online marketing. Better customer service is an important aspect of getting more customers. Today’s CRMs offer many levels of service via different approaches.

    When looking at retail software solutions, you have to weigh such factors as scalability, difficulty of implementation, and available support, Consider the vendor’s experience in your area of business, and itemize what specific goals you have and the tools you need. But the first issue is always your costs.

    Free Software

    Free CRM system software comes in two options – free, but limited, and open source. Limited versions are essentially trial packages that set limits on the amount of users, storage, features, or other capabilities. You can upgrade later, usually for a fee.

    Open source software means fully functional CRM retail software . The drawback is that most of these open source companies don’t offer installation or support, so you may need someone to take a leadership role in installing, configuring, and training. Some of these companies do offer support – often for additional fees.

    Either way, if you can find the right CRM system software to fit your resources, free is preferable to investing in one of the enterprise products out there.

    Budget the Options

    There are affordable versions available for under $25 per user per year, which is a huge savings. Find retail software that’s easy to use and implement. The last thing you want is to purchase something that’s going to require time to learn, or worse, that employees won’t use.

    Gauge the investment relative to the value you’ll get from it. Look for CRM software for retail offering a small business version. But there should be room for future growth. What staff and hardware will you need to implement it? You may prefer something you install on your own servers, or something cloud-based you can access over the Internet.

    CRM retail software has the reputation of being too technical for people who need to focus on customers. This may be true especially for owners of smaller businesses who don’t have the IT resources to install and customize programs properly. That doesn’t mean you should give up on benefits that it can bring. A little detective work will uncover cheaper and simpler alternatives that meet your needs.

  • IOT in Retail

    IOT in Retail – How will It Change the Future of Shopping?

    The rise of Internet on Things IOT, in the retail business, has led to many game changing efforts to create opportunities in various industry domain and create the new company model. Information technology has revolutionized the retail industry, starting with e-commerce software development propositions and now The Internet on Things. Physical devices are increasingly interconnecting as well as creating a thriving and intelligent network of data and technology, which is referred to as Internet of Things. It has been projected that by 2020, a data network will interconnect more than 50 billion devices.

    Customer demand for product availability, convenience, and both contextualized and personalized interaction will drive business owners to adopt The Internet on Things. In the retail business, IOT and Retail Software covers a broad spectrum that includes product tracking, customer engagement, and interactive operation, an efficient service such as hyper-local message targeting, shoppers intelligence, mobile payment, inventory management, and asset management. This article provides an incursion of how Internet on Things IOT will change the future of shopping.

    Efficiency operations that can be inferred from The Internet on Things devices that collect data and present it as real time information in an actionable and meaningful ways. Connected devise from Point of Sale (POS) and cameras to beacons and readers can help to drive better and easier shopping experience to shoppers. In a retail environment, the smart screen can provide customers with more information depending on w what they are looking at, this influence shopper’s decision positively.

    Internet of Things can be used to trigger content based on multiple contributing factors such as underperforming stock that are running out of assets, environmental conditions, time of the day, online trending and other potential variables.

    Retail mangers can also merchandise and markets their products based on buying and shopping patterns inferred from online search trends and browsing, loyalty programs, Bluetooth low energy beacons. These networks are married to the dedicated or partner-shopping app, which through heat maps generates consumer’s moves around the stores.

    Internet of Things also offer the opportunity to engage and connect with customers through shopping channels, retailers can easily connect with potential clients and gather purchasing intentions and preferences from The Internet on Things channels. Besides this, they can be used to plan, measure; excuse marketing campaigns and bring your marketing vision to life. Through various retail Software, a retailer can engage potential customers with personalized campaigns, build the pipeline, and display the impact of marketing effort.

    In the modern world, customers are living in the interconnected world, and they are often well informed even before they enter a store to make a purchase. Since customers are shopping on their terms, it is critical for retailers to find ways through which they can do to provide better and extraordinally shopping experience. This call for excellent customer service such as POS when it comes to providing that service through dynamic e-commerce software development and valuable customer service based IOT.

  • Product Development

    Don’t Just Outsource Your Product Development: Treat It Like Your Own External Team

    Although there are a quite a few benefits to outsourcing project work in product development, there can also be pitfalls that set efficiency against cost savings, resulting in more work for your firm. One of the most popular ways to counter potential problems is to set the environment in your organization so that outsourced product development workers are treated like an external team.

    Here are some ways to approach making changes that can enhance your results on your overall approach:

    Focus on synergy:

    One successful software product development firm adopted a strategy of keeping team leads in the United States and then outsourcing all development to their outsourcing partner in India. They were able to achieve productivity gains through synergy by focusing on finding a partner that could meet their cost/performance requirements. Once they made their decision, they spent extra time and budget on developing a strong working relationship with their counterparts, introducing the software product development people overseas to their company culture and work processes. They begin to see a return on their investment after the first few months of project work and have not looked back.

    An important part of emphasizing synergy can be to have your key managers or executives spend time with the people that you will be working with in advance of engagement start. The more that they can learn about capabilities and tendencies, the smoother the ride will be.

    Metrics are important:

    If you talk to tech executives involved in software product development you will likely hear tales of partners that worked out and others that turned out to be a larger cost than they might have paid if they were doing things in-house. The curious thing is that although North American firms have been outsourcing for a few decades, finding a partner that meshes well with your expectations in the short term and the long term is not an exact science.

    Metrics, therefore become a pretty important part of helping you to establish and maintain control of the development process from a cost standpoint. An important component of project work is looking at integrating ROI into what you do with your outsource team. If you have solid data from previous projects, you should be in a good position to homogenize it and use it to build potential comparisons with your upcoming work. It is a good idea to see if you can separate the data beforehand, keeping any projects that didn’t emphasize building external teams apart from data from projects where you might have. That way, when you run your numbers as your project progresses, you will be able to see precisely how much your synergy efforts are paying off.

    Overall, the trend of late among companies that outsource is to continue to look at ways to integrate their partners more. And whether that takes the form of keeping your managers local and managing the teams directly or building relationships with multiple vendors so that you can utilize their strengths, the upshot is that if you do integrate more, treat outside engineers as your own team and use metrics like ROI to help guide your performance, you will get better results.

  • Virtual CTO

    Struggling to Get a CTO on Board? Virtual CTO is Coming to Your Rescue

    If you run a software development company, it can be difficult to find and afford the right chief technology officer. These executives earn almost $12,500 per month on average, according to PayScale. They also receive considerable benefits, bonuses and commissions. Even if you have enough money to pay this officer, you might not be able to find a qualified professional locally. Fortunately, a virtual CTO can solve these problems.

    Explanation:

    Rather than occupying offices in your headquarters, virtual officers work remotely. They share their technology expertise and help guide your company via email, specialized websites and/or the phone. Each VCTO works part-time for a variety of separate firms. This means that you only need to pay this person for as much work as you truly need.

    Advantages

    Virtual chief officers don’t only cut your software development company’s salary expenses. They also eliminate the need for a physical office with costly equipment and furnishings. Your business doesn’t have to provide a VCTO with a pension, medical insurance, an Internet connection or even a parking space. This saves your company a considerable amount of money and reduces paperwork.

    Location:

    One reason why a virtual officer costs less is that he or she can live in any region. For instance, perhaps your software firm is located in a high-wage city like San Diego or New York. A local CTO will demand considerable amounts of money because of the high living expenses. On the other hand, a VCTO could reside in northern Maine, West Virginia or another area with a low cost of living.

    Experience:

    Hiring a VCTO doesn’t just benefit your software development company by saving money. It also gives you access to someone who has worked with a wide range of technology firms. He or she will have experience with a tremendous variety of technological problems. This increases the likelihood that such a person will be able to offer beneficial guidance in almost any situation.

    Recruiting:

    Another advantage of a virtual chief technology officer is that you won’t need to spend a lot of time and money on recruitment. It’s far easier for small and moderately large companies to attract top-notch CTOs when they don’t have to employ them in full-time positions. You can find a VCTO without placing costly “Help Wanted” ads in the local newspaper.

    To sum it up, virtual executives provide a more efficient option for most software companies. They greatly reduce salary and benefit costs while giving such firms a wider range of candidates to choose from. Furthermore, this solution ensures that you’ll gain a chief technology officer with considerable knowledge and expertise. You can end the struggle to find a qualified chief technology officer by signing up for a VCTO service today.

  • Planning a research & development

    Planning a Research & Development Team for your Software Product

    Getting Ready to Launch a New Software Product in the New Year? Here’s How to Form Your Research and Development Team

    When you’re in the software development industry, you know that getting your product to market is one of the most important initiatives for being successful and making money. But if you’re product rushes to market too quickly, you’ll lose money in the end. That’s why it’s so important to plan with your software product development team. If you’re among the many technology startups in NYC who are looking for tips on how to find the balance between getting a product to market and doing it in the right amount of time, read on to learn our top three tips for getting there.

    Tip #1: Set Small Goals that Lead to Big Ones

    When you are planning for a software launch, your software product development team members must all be on the same page about the goals at hand. Set your goals too lofty and no one knows what to do. That’s why it’s a good idea to set small yet strategic goals that build on one another and point to a set of larger goals. Your team will feel more motivated — and they will be more specific and pointed in the execution of those goals.

    Tip #2: You Hold Team Members to Their Duties

    There are many moving parts on a software development team — with many members in different roles. You have project managers and engineers and designers. Make sure each member knows his or her role and duties. When you set a deadline for something to be done and that team member agrees to it, there need to be consequences if it doesn’t happen. Missing a deadline can be major money and hold up the software launch. You need accountable and smart people on your team.

    Tip #3: Select the Best You Can Get

    When it comes to software development, you need really bright people on your team. So try to hire the very brightest and creative people you can. You bring engineers who can build the software and work out its quirks. You need a really great project manager who exhibits great leadership skills and organizational skills. You also need a team that works well together. Sometimes fit matters a lot more than experience — but it’s important to know when you can let one go a little more for the other. In the end, you want to put out the very best software product for your consumers, so you need team members on the side of the software from day one until the day the project launches.

    Many Technology startups in NYC are a bit mysterious in their tactics for planning the initiatives of their R&D teams. But the more the collective group can share, the better we are together — and hopefully, the better our products will be in the end. It may be even wiser to hire a consulting group or company that focuses on startups to help setup a great R&D team together and work on development cycles for the product. Good luck, and let the research begin!

  • maps-local-search

    Multi Store Management Software – What You Must Look Before Choosing the Best Suitable Solution

    In today’s, global retail environment, retail business and customers are increasingly powered by digital technology and multiple channels that are available right at their fingers tips. Today, success comes from connecting with customers. The explosion of increased connectivity brings along an overwhelming wave of information and data.

    More importantly, when business involves multiple locations; Multi Store Management Software can help you to achieve what is considered to be “bird eye view.” Point of Sale (POS) can be designed for users with several retail stores, such that you can manage the server in your premise headquarters and establish virtue access that accommodates other locations.

    Multi Store Management Software should offer retail solutions that accommodate all goods and services you sell and include the ability to add or remove products from sales menu or even update pricing at different locations from POS terminal. It should also treat customers appropriately based on where they shop. This is because it can structure membership management from different stores in accordance with performance; this can help in tailoring promotions uniquely.

    Moreover, Multi Store Management Software can enable users to stay on top of inventory from afar, since these retail Software’s have the capability to be managed by mobile devices that use wireless network and can later be plugged into the computer for download. Regardless of where you are located, managing inventory across multiple sites with Multi-Store Management Software becomes a piece of cake. This article provides an incursion of factors to be considered before choosing Multi Store Management Software.

    Features:

    Every retail type business is characterized by different features from another. Some retail Software’s are unique to a particular type of industries while others suit a range of retails business structures. For example, a retail store may require software with different features from a cafe. Retail owners are needed to determine the most important features and look for technology solutions that suit them e.g. tracking batches, taxes, and may be iPad compatibility.

    Set-up cost and hardware compatibility:

    Setting up technology solutions can be a costly process, users may need to consider both hardware and software requirement. Hardware requirement for retail solutions may include receipt printer, cash drawer, barcode scanner, and credit card terminal. In addition, software compatibility with hardware is fundamental. The retail software should also be evaluated concerning, if it is a physical or cloud software, if its price changes with the number of terminals connected, and licensing fee, including reoccurring fee.

    Usability:

    In a retail environment, Retail Software’s usability is crucial. Retail solutions should be easy to use, such that users can carry out processes like sales, returns, and quotes without having to refer to the user manual or making mistakes that can compromise the integrity of sales data.

    Reporting:

    Making right decisions requires right information, this makes reporting in a retail environment to be crucial. Retail solutions should be able to track products, branch, sales by rep, and even customers. Information inferred from retail technology solutions can be used to generate more sales.

    Integration with the third party Softwares:

    When choosing retail solutions, there is more to consider other than the retail software itself. For example, retail technology solutions should be able to integrate with accounting software thus reducing the margin for error and double data entry. In addition, integration can help orders to be centrally managed, while maintaining accurate stock figures.

  • software-product-development

    How a Traditional Software Project Development Different than Developing a Software Product?

    A systems development cycle (SDLC) for a long period has been the conceptual model for developing software; it has defined phases. The stages include user requirement definition, analysis and system designs, system requirement definition, testing, maintenance, and implementation. These models are commonly referred as plan- driven models since they emphasize on planning continuum. However, the modern world is experiencing rapid advancement in the field of business and technology. Software product requirements are changing continuously, and they may not be clear.

    Product development approach used by companies face the need to adapt themselves to complex environments, which call for continuous transformation on how they develop a software product. Under the current circumstance, business agility is the fundamental elements in gaining market success and strategic advantages. Achieving modern software demand, organizations need to have agile techniques, architectures, methods, and tools that can react to real time changes and requirement. Agile methods are increment; they can accelerate delivery of quality product through continuous planning, feedback and close communication between developers and customers. This article proposes an incursion on how traditional software development project differs with developing a current software product.

    The nature of software development is highly complex undertaking; it characterized by various requirements and need for specialized and diverse skills. It is common to find organization often overwhelmed by inherent complexity requirement. Often the process is poorly defined and unpredictable due to undefined inputs and outputs, and thus, the process is considered unrepeatable.

    Since inception, rational and engineering based approaches such as Waterfall method had been employed to develop projects. These traditional models assume that problems can be well defined; hence, the process can be optimized, and extensive up-front planning is conducted to measure variation in the development cycle. From customer’s perspective, these traditional approaches have pro and cons. The definite advantage is its scalability since large projects may need an active plan. However, its shortcoming is based on assumptions that customer requirements are always understood completely and that they do not change, which is rarely the case. Further, the process takes too long, such that by the time they reach to end users, users requirement have changed.

    To address the shortcoming posed by traditional method in Software product development used a set of light methods referred as “Agile” was developed. This method uses various scientific tactics to overcome dynamic limitations. One of the methods is to use Empirical Process Control, based on “soft thinking”. The other method is usually, to refer to Product development approach used in an organization as complex adaptive system and designs team structure around it. The process changes from linear cycle model into an evolutionary delivery model that is characterized by periodic reflections, short interactive cycles, adaptations, and continuous integration of codes into the software product under development. Also, agile product development calls for constant collaboration with customers through their input and feedback at various checkpoints.

    Successful transition of organizations to agile methods of Software product development used may depend on careful consideration of personnel and processes aspect that may need to be changed in an organization. Moreover, an organization may need to consider a combination of both Agile and traditional methods based on projects size, customer readiness, complexity, and a need for speed.

  • agile-product-development

    Developing Software Products: Agile or Traditional Model?

    When it comes to software product development, organizations are faced with a persistent need to have the ability to adapt themselves to complex environments and needs. This need for the ability to quickly adjust can be defined as system agility. Much in the same manner that all other areas of life are dynamic, so is the life cycle of software development models. As the overall environment changes in a startup or product requirements that may evolve, the needs will change, and the manner in which that software is developed will also change to conform with the needs of the stakeholders and users that use it. Maintaining this type of agility requires architects with agility, as well as agile tools and methods. When it comes to software product development, the idea is to sustain the discipline necessary for optimal quality, while possessing the agility necessary to meet the need for constant change.

    While it may seem that the agile software product development method would be an automatic choice for most instances, there may be times in which a traditional model will be more conducive to producing the software product that is needed.

    Working with a Traditional Model

    Traditional models call for a more precise approach in which teams will work according to a highly detailed plan that consists of a comprehensive list of detailed characteristics in addition to specific tasks that will have to be completed within a specified period of time, because the specificity is related to the product and its lifecycle. This type of model is 100 percent dependent on the requirement analysis and precise planning at the initiation of the lifecycle. Additionally, any type of changes that take place will have to be filtered through a strict change management process and may cost more.

    Understanding the Agile Model

    Agile methodologies are reflective of the use of adaptive software development mechanisms and practices. The agile model uses an adaptive approach in which there is no detailed list of pre defined requirements, but only those user stories that are absolutely necessary for the development of the software product. When it comes to product development cycles, the demand for change favors the adaptive model, because it has the potential to extend the lifecycle of the product. When a software product is highly specified and locked into the constraints created by a more traditional development approach, it is likely that the product will quickly become outdated. The digital world is a rapidly evolving force, which means that the tools and mechanisms that users depend on must evolve.

    In the past, the use of traditional methods meant that the only evolutionary process for software products was to create a new one; however, agile software product development models allow for the development of software products that have the agility to be readapted as the need arises. With evolving new ways of delivering software as service using cloud, no wonder Agile has become most preferred way to perform software product development in modern times.

  • Captive vs. Outsourced – Which is the Right Option for Software Development?

    When it comes to software product development in the modern age, most companies will settle for one of two primary models, opting for either a captive approach or outsourcing the work to a third-party provider. There are a number of different factors that must be considered in order for a business to determine which option is best for them. Some variables that must be considered when determining whether to outsource software development or use captive operations include customer needs, associated risks and relative costs.

    Each option has its own benefits and setbacks, so understanding each will be key to ensuring that the right option is chosen for your business.

    Third-Party Outsourcing

    Third-party outsourcing is reflective of the classic client-vendor relationship, which is strictly governed by contractual obligations, in addition to service level agreements. Whenever a company chooses to outsource to a software product development company, some form of strategic and tactical reasoning, such as short-term cost-efficiency or staffing flexibility, usually motivates the decision. For instance, if your company has current expertise to develop your software, but your current staffing situation doesn’t allow for a major overhaul, porting to new platform (mobile version etc.) or increasing speed to achieve newer releases, then third-party outsourcing will likely be a better option.

    The most common form of outsourcing used when setting up a software development project is generally project-based outsourcing. This however changes a lot when it comes to outsourcing software product development. One must look at outsourcing software product development activities to be a core strategic move and form an extension of their own product development team in longer run. This type of outsourcing can be carried out on site or off site, depending on the specific needs associated with the product.

    Captive Operations

    Where outsourcing often provides a cost-effective method for producing necessary software programs, it was earlier rarely considered when certain core functions and critical activities were involved. Businesses have been motivated to create their own captive operations in low cost countries to take advantage of cost without compromising on IP security and other critical factors, as they believe to controlling these operations directly.

    This has worked well for many vendors but with time, the hassles and issues faced like local red tape, difficulty of doing business in remote countries, business costs, taxes, rising costs in developing countries have all added up and many times overshadowed the captive advantages for many companies, forcing them to shut down their captives and going the third party route.

    With the evolution of cloud and reliable project management and team collaboration tools, companies today can take advantage of using the third party outsourced software product development vendors without really compromising and losing control over their core software development and security requirements.

    While there is no cookie cutter approach to determining which development process will be best for you, the general rule would call for you to start outsourcing with non-critical and cost sensitive smaller chunks of product development and slowly look at outsourcing vendor(s) more as your own extension and as your partners for core product development activities & support. While captive operations provide the control that is needed for critical projects, it may turn out to be very expensive approach. One can even look at options of matured models by niche outsourcing product development companies that may help you build, operate and then transfer the software development operations to your own captive if needed with time.

  • Taking offline retail to online

    From Offline to Online Retail – Step by Step Guide to Transition

    Congratulations on making a wise business decision. It might be a bit intimidating at first to imagine taking your company online. You may not be sure where to start. Take a deep breath and figure out first how you will market your products online. Obtaining a domain name and creating a website is probably one of the most important things you will do to establish your company’s presence on the Internet. Before you do this, you definitely need to analyze your current operations by asking the following questions:

    1) What part of your business can be done online?
    2) How are the customers obtaining your products now?
    3) What shipping procedures do you have in place now?
    4) How are you tracking customer sales and repeat customers?

    Once you answered those questions, you need to draw up a plan that will enhance your online presence so potential customers can reach you.

    Step One: Know Your Current Operations and Status

    You’re probably already analyzed the potential benefits of going online with your business. It is definitely good to go over these benefits and decide if you are going to open up your own online store or piggyback on a known site to see if your product sells well online.

    Step Two: Decide What Products You Want to Sell Online and Have A Way to Ship Them Quickly

    An important component to retail e-commerce development is to have an understanding what products sell better online compared to products that don’t sell as well online. You need to also understand how your products will be shipped. Quick and efficient delivery wins customers.

    Step Three: Decide on Images and Content for Your Website

    Content is king, but images are important too. Your company’s reputation is on the line. Present a poor impression online and your reputation is toast. This is an important element in retail e-commerce development.

    Step Four: Getting to the Nuts and Bolts of Your Online Presence

    Laying a good foundation is essential to your business. To efficiently run an ecommerce store, you need the right e-commerce software. Decide now to build a website that has a stable domain name, a good platform and unique web designs that will boost your web traffic. The right e-commerce software can help you analyze your target audience, understand your products’ selling points and help you drive sales.

  • Group of Business People Meeting About Teamwork

    Retail CRM – Knowing the Customer Patterns and Making Informed Decisions

    Online retail requires IT solutions that go above and beyond expectations of business models and processes. There are various software solutions that help businesses manage their leads. When a business obtains a lead, those leads are prospects. It is essential for management to understand the requirements of analyzing consumer behavior and how to use that data to turn prospects into actual clients or subscribers.

    When it comes to CRM, businesses must know the why, what, how, when, and where of the buying patterns in clients and consumers. Understanding consumer behavior, especially online, requires a comprehensive CRM that yields useful data by revealing customer patterns. It succeeds when it helps executives and management make informed decisions. Consumer behavior is defined by the actions involved in purchasing decisions revolving around services and goods as well as the disposal of those services and goods.

    Consumer behaviors always have a degree of variables that are unknown and unpredictable due to the sporadic behavior based on real emotions and rationale for buying goods and services. It is human nature to be volatile, and selfish sometimes. All people are consumers, and every day goods and services are bought. Not all consumers have the same tastes, and if they did, they have different reasons for those tastes. Most people adapt, adopt, and change their buying patterns every day.

    For instance, one day one person might buy one type of toothpaste brand, and another time, the same person might buy a different brand. Some people will stick to one brand that they prefer, and they may prefer it because it was what they were raised with or it might be what their friends recommended. There is one thing that all consumers have in common, and that is the fact that they fit in a certain demographic that allows businesses to target relative audiences.

    What the appropriate measures, marketing executives and business managers can understand nuances of what differentiates their business services or products in order to understand their client’s needs. Once the consumers are sorted out, a strategic develops a niche that helps consolidate their target marketing efforts in order to solidify consumer relations. This is essential in gaining an edge and competitive advantage that lets marketing staff determine what makes consumers react to the environment which they are exposed. The adage, “They do not care how much you know until they know how much you care,” rings true. With the right software, businesses can automate their marketing processes into a turnkey solution that obtains and retains customers.

  • SolutionWordPuzzle

    Retail IT Leaders – Must have software solutions for your business

    The Must-Have Software Solutions For Retailers 

    Today, the expansion of the Internet has increased the pace of global commerce in startling ways. Around the world, retailers encounter new challenges as a result of this situation. If your company expects to remain competitive in this dynamic market, you require some basic software solutions in your IT investment mix. Don’t overlook these must-have products when you plan for your retail software IT needs:

    1. Security Software

    The ever-changing landscape of viruses, malware, trojans, phishing scams, spam and other threats to website security pose a potential hazard for any business enterprise which maintains an online presence. Although some Cloud Management providers offer comprehensive security for cloud-based applications, companies still need to consider this issue carefully. Even with excellent protection for databases in the cloud, it usually makes sense to secure individual computers within a company, too. Malicious software programs and thefts online can damage a retail reputation and result in costly claims.

    2. E-Commerce Software

    Companies today require E-Commerce software that enables seamless automated online sales. The type of product you select will likely depend upon the size of your enterprise and the fulfillment procedures you maintain. Just as a single shoe size won’t fit every customer, enterprise E-Commerce software packages deserve careful evaluation. A startup with a limited budget will likely not possess the same needs as a well-recognized retailer with an established chain of B2B vendors. However, some excellent software programs today assist retailers in adding ECommerce sales to existing revenue platforms. E-Commerce software includes both tailored and custom-designed versions.

    3. CRM Software

    As the Internet has grown in importance, the variety of excellent Customer Relationship Management programs has kept pace with this expansion. Today, retail outlets can locate some exceptional packages targeted towards their particular marketing needs and preferred promotional strategies. Some companies also obtain customized CRM programs. Just as most retailers now depend upon online sales as a source of revenue, in addition to in-store business, the intelligent use of CRM marketing programs may help enhance your company’s bottom line.

    4. Retail Mobile Apps

    Companies seeking IT solutions need to consider the growing importance of retail mobile apps. The expansion of beacon technology has increased the availability of very sophisticated commercial metrics programs. Developing customized, tailored mobile apps to furnish information to in-store consumers who carry mobile devices may boost store revenues. Many of these programs work well for promoting online retail services, too.

    5. Social Media Integration Software

    Today, even retailers may benefit by maintaining smoothly functioning databases to track sales metrics and promotional campaigns. Using software programs to help integrate social media and SEO campaigns with these programs offer many enterprises an opportunity to take the best advantage of low-cost Internet marketing techniques. Many of these programs work seamlessly with compatible CRM software. Outsourcing to ensure excellent integration with legacy systems may prove helpful in some cases.

    6. ERP Software

    ERP integrates every business automation need required to operate a business of any size in a single platform. With some large players like Microsoft, SAP, Oracle playing in the space, there is a wide variety of software available that can be tailored to any enterprise need and can be installed at multiple locations. ERP software of modern times can cover all business processes ranging from end point of sales, inventory management, supplier management, commerce integration to order processing. Once your business scales up, this is the most essential and complex piece of software you must look to implement helping you control things efficiently.

    7. POS Solution

    Retailers today are trying to achieve an omni-channel approach where their consumers should be able to have a similar experience irrespective of the platform they use for purchasing the goods. It is hence more essential that those old cash registers must become compliant to organization wide Point of Sales (POS) approach of the business. Choice of this software solution is very critical and may break or make your business’ ability to interact with the consumers. It is highly recommended to use an experienced IT solutions provider to choose from plethora of options available in this space.

  • POS-Solutions

    What a retailer must look into before finalizing a POS solution?

    Retailers: Here’s What You Need to Know Before Finalizing a POS Solution 
    Point-of-sale (POS) devices and software enable a business to conduct business. While the basic requirements for a POS may be to conduct transactions, they can and should do more than that. A POS should become a vital part of your business strategy. It should enhance your day-to-day operations while helping you to conduct significantly more business than you could any other way.

    The innate problem with POS solutions is that they are not created equal. Some offer more features, while other offer too many. This can make that final decision concerning what POS to purchase into one of the most difficult ones you might ever make.

    Let’s explore some of the must-have qualities your POS might need to have before you finalize your choice.

    1. Your POS System Should align with How Your Business Works

    The first trait you should look for in a POS solution is the fact that it aligns with the way your business currently operates. It should be designed to be implemented with minimal training.

    This isn’t to say that a POS cannot offer advanced features. If your business needs these features, then it should allow them to be used optionally.

    The thing to understand is that your POS solution should only be as complicated as it needs to be for your employees and customers to interact with it.

    2. Appropriateness for your Industry

    Different POS software can be designed to be used with different industries. There are very few solutions designed to be used everywhere due to the specifics that various industries require.

    Retail POS systems, for example, should include:

    • The ability to enter custom discounts and coupons. Gift cards and other promotions should be included in this.
    • Support for product-specific details like color and weight.
    • Customer invoices for service like warranty work.
    • An implementation of a customer loyalty program. This can be in the form of rewards or discounts.

    To contrast this, hospitality industries such as restaurants need a POS that can:

    • Allow for multiple check payments.
    • Integrate some form of floor seating charts and assigned servers.
    • Produce multiple receipts for separate parties.
    • Track inventory based on ordered menu items.

    3. Is It Reliable?

    Reliability is the key when it comes to POS. Unreliable systems make for lost sales, which means that you earn less than you should.

    Ensure that your POS can communicate over the Internet for maximum reliability. Seldom should a reliable POS solution be “cut off” when it uses the Internet.

    A connection via the Internet will also help foster e-commerce sales and the like. This allows your POS to expand your ability to profit.

    Stability is another factor in the reliability of a POS. Crashes do happen, but they should be limited to less than one time per day. This becomes especially important when you have to rely upon your POS to get customers in and out of your store during busy seasons like the holidays.

    Is Your POS Solution Right For You?

    If you have even one doubt about your POS solution, then it may not be the right one for you. The wrong solution puts your sales and business at risk.

    Expert IT Consulting companies like OTS can provide you with IT solutions, retail software and POS software that meshes with the needs of your business.  OTS will help your business succeed from a technology standpoint, be that with online retail or in a more conventional sense while tying in e-commerce.

    Technology can push your business forward when you use it properly. When you’re ready to see what technology can do to increase your sales and minimize your hassles, contact us.

  • local-seo-multi-locations

    Retail Software – Keeping all your multiple locations synched

    Businesses with multiple locations have special considerations that single-site software can’t address. Companies that have an online retail presence have further additional challenges that come from managing an e-commerce store. The following reasons should help you understand the importance of finding the right multi location retail software for your company.

    Centralized Reporting

    When all your retail locations sync to either a central location or the Cloud, you can view your entire business at a glance. Most reporting functions allow you to begin with an overview of company-wide sales performance and then drill down to see location-specific data. Without centralized reporting, you only see the performance of each store.

    Uniform Pricing

    By managing prices globally, you avoid the complications that arise from having different prices at every store, and you save time. Rather than have staff at every location entering and updating prices, you can have one person do it for your entire company, avoiding the frustrations that develop when your stores compete against each other.

    Inventory Management

    When you have a global view of inventories, you can efficiently use your resources to move inventory between stores before reordering. When the time comes to order merchandise, the software lets you order for all your stores at once, saving time and allowing the use of your purchasing power to buy at lower prices. You can also use global reporting to optimize your merchandise mix at the local level, so stores that don’t sell much of an individual item can free their space for better-performing merchandise.

    Organizational Troubleshooting

    When you have a multi-location software package, you can easily compare the performance of your retail locations. You can quickly identify your retail locations that need attention. You can either improve or close stores that drag your company, so you can focus on the areas of your business that generate the most profits.

    Online Integration

    Many retail businesses have realized they need an online presence to take advantage of modern savvy shoppers. Many companies choose to operate their virtual storefronts as separate companies because they don’t have the software that manages multiple locations.

    When you have software that supports centralized inventory management, you can avoid the expense of maintaining a separate stock room by drawing from the same goods that stock your stores. Also, the same person who prices merchandise for your brick-and-mortar stores can easily manage online pricing by configuring a separate price structure.

    Now that you know some of the benefits of multi location retail software, rather than struggling with software not intended for businesses with multiple locations, you should consider either outsourcing your IT solutions or finding software solutions that meet the needs of your business that you can manage in-house.

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    Retail – How a well thought mobile app strategy helps modern retailers

    Retailers: Use A Careful Mobile App Strategy 
    Today a well thought out mobile app strategy enables retailers to compete more successfully for both in-store and online revenues. These useful tools promise to help some brick-and-mortar companies reverse years of gradual losses to ECommercecompetitors. How do Mobile Apps enter into modern retail marketing? What features should these software applications include? What strategies should businesses employ in implementing them more effectively?

    A New Retail Landscape

    Every year, an increasing number of shoppers head to malls and grocery stores carrying sophisticated mobile devices. A growing segment of these consumers use their iOs Apps, Android Apps, Windows Apps and more to seek out bargains. They may visit stores specifically to find certain products stocked there that they have identified via an Internet search. Additionally, a rising percentage of outlets today use wireless beacon technology to draw visitors into the store and promote products known to interest them. Visitors may gravitate to items offering coupon discounts or special promotions, for instance. Retailers who fail to take advantage of these technological innovations risk losing market shares to more aggressive, technically-savvy competitors.

    Custom Design Mobile Apps

    By seeking custom-designed retail apps, often developed with the assistance of IT Consultants, retailers obtain the ability to tap into this attractive Mobile ECommercemarketplace. Many larger stores already maintain 24/7 Online Retail operations. A well-designed tailored retail app helps your store complement and enhance these sales efforts. You can use Software Solutions that provide you with convenient tailored management platforms to track marketing and promotional campaigns campaigns very cost-effectively.

    Some Strategies

    Before making a significant investment in Retail Software, managers should consider consulting with knowledgeable IT professionals to fully explore all the available IT Solutions that might contribute to promotional efforts. Strategies for implementing retail apps vary widely sometimes, depending on your company’s marketplace, resources and staffing expertise. For example, some retailers hire IT consultants to manage retail applications for them, other companies perform this function completely in-house. You may wish to consult with an IT firm in order to gain a better appreciation of all of your potential options and marketing strategies. IT consulting holds value.

    A New Era in Retailing

    The popularity of Bluetooth-equipped devices, “smart” phones and wearable technology suggest that high tech Mobile Commerce will remain significant for retail stores far into the future. With so many exciting new ways to inform shoppers about sales and pertinent product information, retailers find information technology an increasingly productive way to convert store visitors into customers.

  • ecommerce-best-practices-for-small-biz

    Retail Ecommerce – Which is the right platform for you?

    Before choosing an ecommerce solution, you have to know what you need from one. 

    Retail Ecommerce – Which is the right platform for you?

    There are literally hundreds of ecommerce platforms and options available. Making a choice can seem daunting, and making the wrong choice can cost you more than money. Before finding the ecommerce solution that’s right for you, it helps to know what you need an ecommerce solution for.

    • What are you selling? Is it items, a service, or both?
    • Are your products digital or physical?
    • What’s in your inventory?
    • Do you already have a website?
    • Do you need to set up a new one
    • Is your site centered on your shopping cart?

    Answering these and other questions will help you to narrow your choices. There are ecommerce solutions that,

    • Favor one type of selling platform over others
    • Only allow for specific forms of payments
    • Work well as software or plugins to existing platforms
    • Exist as their own full-service platforms

    So look out for the ones that promise to do what you need them to do.

    The Size of Your Business

    The size of your business has a lot to do with the kinds and brands of platforms your company should consider. For example, an enterprise solution like the WebSphere Commerce Suite (WCS) is ideal for retail businesses that routinely spend several millions in operating costs.

    Such solutions come with high costs for testing and implementation. At the same time, such an expensive solution comes with far more by way of features, flexibility, and complexity.

    By contrast, a small business, startup, or single owner business can benefit from smaller options such as Zen Cart, Opencart, and various “eshops,” like Shopify. These solutions are easy to set up, and can cost as little as nothing to only a few dollars to implement. However, they lack features, and aren’t built for handling large volume business.

    Examples of high cost, high-end ecommerce solutions:

    • IBM WebSphere Commerce Suite (WCS)
    • Oracle (ATG)
    • Intershop
    • Demandware
    • SAP Hybris
    • Netsuite

    Larger businesses should look to these as examples of what they’re looking for.

    Examples of low cost ecommerce solutions:

    • Magento
    • Virtuemart
    • Drupal
    • Prestashop
    • Opencart
    • ZenCart
    • WooCommerce

    New business and businesses with low volume sales should see what these lower tier options offer.

    How Much Control Do You Want?

    Some ecommerce solutions will allow you to create a storefront from which you can sell your products or services. These hosted solutions are ideal if you don’t want to handle all the minutiae of site upkeep and backend manipulation.

    Examples of hosted ecommerce solutions:

    • Shopify
    • Volusion
    • BigCommerce

    Businesses that don’t mind hosting on third party services and at times giving away pat of earnings should see these options.

    These services also offer self-hosted and unbranded services. So they’re nice for those with a business that has potential for further growth. However, when your shopping platform is hosted on another’s service, it’s subject to another’s rules.

    Hosting your own

    On the other hand, if you host your ecommerce site yourself, you have absolute control over it. What you may not realize is that control comes with a tremendous amount of responsibility. It’s on you to keep the site updated, keep the content fresh, source images, and deal with any technical problems.

    This isn’t such a big deal when you’re working with a handful of SKUs and a narrowly defined business. It becomes a large endeavor if you’re trying to move hundreds of items.

    More importantly, you’re in charge of your own security. If you’re not familiar with how to secure a site, or you’re not familiar with things like PCI security standards, then you definitely shouldn’t go it alone.

    Managed services

    You can outsource the server and data requirements to a cloud provider, dedicated retail IT services, and IT consulting firms that offer ecommerce options. You can maintain full control of the design and function, while a third party deals with bandwidth, servers, and technical resources. These managed solutions offer you more freedom, and typically more support than commercial hosted sites.

    You can look into many ecommerce comparisons, but no matter the platform, it’s all about what you need and what you can afford. It’s about who offers quality and delivers on promises. It’s not about which service gets the highest star rating on a website.

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    Omnichannel – What is it and how is it shaping modern retail?

    “New Retail” Blends the Physical With the Digital Through Omichannel Strategies
     

    The retail landscape is swiftly shifting, and many retailers risk being swept away by the profound changes that will come to define the marketplace over the next decade. In order to compete in our increasingly globalized and digital world, retailers need to create seamless shopping experiences for their customers that permeate nearly every marketing channel. The buzzword for this new, multi-channel marketing presence is “omnichannel marketing,” and it is profoundly altering the way retailers will do business in the first half of the 21st century.

    By harnessing the power of digital technology, and tapping into the free flow of information and ideas, retailers can create omnichannel shopping experiences for their customers. But what exactly is ominichannel marketing, and how can retailers, large and small, get on the bandwagon?

    Omnichannel marketing falls under the digital concept of “New Retail,” which is a collection of strategies implemented by retailers to react to the challenges of operating in an increasingly digital world. Omichannel retail, simply put, is the blending of physical and digital retail spaces. It is a concept that allows retailers to take advantage of the strengths associated with both physical and digital retailing models.

    Through the utilization of advanced, digital tools, online retailing is upending the old, brick-and-mortar retail model. Digital retailers such as Amazon have lower fixed costs associated with their operations, allowing them to offer consumers reduced prices, compared to their physical-store competitors. Today, only 10% of retail sales are conducted online; however, the number of online shoppers is expected to explode over the coming years. Retailers who effectively harness the benefits of both physical and digital models will be most successful.

    The key to a successful omnichannel retail solution resides in advanced IT and software solutions. With the right tools, physical retailers can enhance the shopping experience of their customers by adding digital elements. Some examples of this might include “smart carts,” which can track a consumer’s behavior as they progress through a physical shopping space, or utilizing touch screens in store, so that shoppers can interact with digital information while simultaneously viewing a physical product.

    By deploying a retail infrastructure that includes advanced IT solutions, cost-effective hardware, and retail software, stores can implement omnichannel retail strategies that will allow them to outcompete those who choose a one-or-the-other approach. These solutions allow consumers to simultaneously engage with retail brands in physical stores, on websites or mobile applications, through digital catalogs, as well as through social media.

  • Back-to-the-Future-Title-Card

    Back to the Future – How Will Technology Shape Retail in Future

    Doc Brown and Marty McFly gave us some amazing insights of future and surprisingly many things actually have become a reality from the movie; I still believe they really never touched upon how would we be shopping in future. From smartphones and mobile devices to digital currencies and online payment methods, technology is rapidly changing the way we interact in our shopping experience.

    Experience Matters

    It is rightly said that in shopping, customer experience in interacting with your product or the sales person is the most important aspect that makes them buy from you. I believe that in future the emphasis will completely be on the aspect of customer experience.

    Already in today’s world, we have technologies available that can be extended to give the customers near real in-store experience when they shop online on web or through their mobile. Companies of future will try to bring virtual experience in store for some products that can be tried using holographic and VR headsets. It will not be long when you can move in a large shoe brand store and stand in front of a mirror and see the shoe style changing in your feet by tap on the mirror.

    Customer is King

    Once you are able to provide that needed customer experience with your products, it is the possibility of treating your customer in most personal way that will swing the game in your direction. We have all seen this happening already with personal touches in small shops when the owners know their customers well. Technologies of future will make the same experience possible now for any size of retail shops from small to large with multiple locations.

    Retail stores of future will automatically greet customers personally as they walk in the store. With real customer data crunching showing real-time insights to sales representatives will make them greet and act with the customer better. Consider walking in a store looking to buy stuff for your trip that you posted on Facebook or Tripadvisor and the executive offers to help you finding stuff for the trip or suggesting things as per temperature at the destination.

    Convenience

    From internet based shopping on beds or couches of your homes to now being able to shop using mobile phones and devices; retail in future will change further to provide more convenience to consumers.

    Retailers of future must think of implementing technologies that will give more convenience for customers both using internet and in the stores. Imagine walking with a shopping bag of items that you have picked through the store which get checked out of the money stored in your store wallet card automatically without standing in long queues all the time.

    Take Away

    There is no doubt that landscape of retail has changed a lot and will change more rapidly with technology changes happening everyday. Insights above on key principles of retail are just only a glimpse of what can be achieved to sell more and better.

    Many of these things are already happening or will be soon seen in near future. Being a retailer you should already start gearing up if you have not as yet taken steps in modernizing your business and processes. Missing out on the potential benefits and increased sales revenue that the latest retail technology and software solutions are able to provide can find business owners missing out on far more than they might expect. So I suggest to contact your trusted IT partners and fly back to future right away….

  • featured_e-commerce

    ECommerce Comparison – Selling Through Your Own Store vs Existing Marketplaces

    Is it better to sell your products through your own store or through an existing marketplace like Amazon.com, eBay.com or Etsy.com? When making this decision, it’s worthwhile to take a look at the advantages and disadvantages of each strategy.

    Advantages of Selling Through a Marketplace

    • It’s typically easier to get started selling through a marketplace than it is to start your own ECommerce store from scratch.
    • Some marketplaces do their own advertising and marketing. This creates a possibility of customers finding your store through their efforts.

    Disadvantages of Selling Through a Marketplace

    • You give up a substantial percentage of your revenue to the marketplace.
    • Many marketplaces will not allow you, or any of their third-party sellers, to market directly to customers acquired through their platform. What this means: They consider the customer to be their customer, not your customer. This limits your ability to solicit repeat purchases, and repeat purchases are essential to the success of many small businesses.
    • Your business is subject to the policies of the marketplace; you might or might not like or agree with their policies.
    • The marketplace can make changes to their policies, platform or procedures at any time. This will directly affect your business, but you will not have any say in the decisions they make.
    • The marketplace has the power to revoke your privileges to use their site at any time, and you have no control over their decisions in this regard.

    Advantages of Selling Through Your Own ECommerce Store

    • You are able to keep and allocate the revenue generated by your business; you decide which business expenses are worth paying for.
    • You are able to retain and use all the data from your business, including customers’ contact information. Thus you are free to continue marketing to existing customers within the framework of existing laws in your area.
    • You have complete control over your store policies, and you are able to change or adapt them as it suits your business needs.

    Disadvantages of Selling Through Your Own Store

    • Setting up a store is complex and requires skills that may be beyond your capability. However, this is not a long term or serious disadvantage; you can easily outsource the setup for your store in the current marketplace.
    • You are completely responsible for customer acquisitions and marketing of your business. This is also not a serious disadvantage; the truth is, even if you were to use a platform like Etsy.com or eBay.com, you would need to do substantial amounts of marketing. If you are going to spend time and money on marketing a business, it’s a good idea to spend that time and money marketing a business that you fully own and control.

    Keep in mind that you do not need to decide between creating your own store or using a third-party marketplace. You do have the option to use both strategies, and utilizing both can be advantageous for sellers.

    How to create your own online retail store

    If you decide to create your own ECommerce retail store, you have many options for getting it set up.

    • It’s helpful to seek IT consulting for guidance that will be specific to your business needs. Retail IT consultants can help you simplify all the complex decisions and details that could overwhelm you otherwise.
    • You can research software specifically created for retail ECommerce.
    • Hire a retail IT consultant to choose the most optimum retail software as per your needs.
    • Hire a IT consultant / software development company to help you.

    Hopefully this gives you a better idea of your options when it comes to choosing whether you want to sell through a marketplace or your own store. We hope this information will be helpful to you as you decide on the best approach for your business.

  • crm_best_practives

    CRM in Retail – Why is it becoming an absolute essential tool for success?

    You may have heard about CRM, or customer relationship management. What you don’t know is just how important it has become in the retail space. On the face of it, CRM sounds just like what a retail business should already be doing- building and managing relationships with customers.

    However, the real value of paying specific attention to the new tool of CRM software, that have made the process and workflow of actually developing those relationships much easier. As the saying goes, the best customers are the ones you already have. In retail, repeat business and loyalty matters. CRM solutions are the best way to promote that loyalty through carefully managing the experience of each customer.

    Why CRM?

    The CRM software tools now provide you ability to manage your customers, sales, orders, invoices, and products in more structured and automated fashion. Further business usage of this large CRM dataset can be achieved by analyzing and visualizing through various meaningful reports. This has brought totally new insight to various functions of marketing, product design, customer support, inventory management and even branding.

    CRM software can tap into an interconnected dataset made up of each customer’s history of interaction with the retail brand. That opens up the possibility to optimize business processes to make sure every customer has a good experience, because it’s that positive experience that encourages people to keep coming back.

    The Basics of CRM

    There are four main aspects of business that CRM tools can help unify: sales, marketing, technical support, and customer service. All of these are ways in which the business interacts directly with individual customers, so they all provide golden opportunities to leave a good impression. CRM can automate tasks like calling up customers to remind them to renew subscriptions or track a customer’s past interactions with the support team.

    That lets the business build up a picture of who its most valuable clients are, what needs motivate their customers, and which frustrating aspects of the product lead to the most calls to customer service or tech support, among other things. CRM tools allow the business to treat every customer with the familiarity of a long-time regular, and that’s the kind of approach that solidifies relationships.

    How to implement?

    Nothing matters more than figuring out how to build relationships with customers that will last, and that’s why CRM’s ability to coordinate goals and insights cross several departments is so valuable.

    CRM software tools take time to learn and implement in any organization, not because of their complexity but merely due to change management it requires across the businesses. Bringing in an experienced IT consulting firm that already know and understand CRM software can be major savings of both time and money.

  • Online Payments

    Retail Ecommerce – Things to consider when accepting payments online

    Once your Ecommerce website is up and running, it’s time to figure out how to accept online payments for all the products your customers will be purchasing through you. There are a number of easy steps that can be taken in order to ensure an easy checkout process for your customer. Plus, with software outsourcing and software consulting, accepting payments with your retail website is easier than ever.

    Pick your payment method

    How do you want to be paid? That should be the first question you ask yourself. There are a variety of payment methods that can be utilized on any given Ecommerce website. Popular payment methods include:

    • PayPal
    • Credit/ Debit Card
    • Bill Me Later
    • Google Checkout
    • Check
    • Cash on Delivery

    Now, you don’t have to use every payment method available. However, offering at least three payment methods is recommended so that your customers aren’t stuck only using one. This is incredibly helpful for customers who may not have a PayPal or credit card (or prefer not to provide their information over the web), and prefer sending in a check instead. A variety of payment methods just mean more ways for you to get paid!

    Pick your payment gateway

    Without a payment gateway, there’s no way to verify information and authorize payment in real time. With a payment gateway account, you get a service that facilitates between the customer’s account and your account, which allows you to receive payment. There are literally hundreds of different payment gateways, including:

    • VeriSign
    • Sage Pay
    • net
    • Paypal
    • 2Checkout

    Integrating a payment gateway might not be a straight task and you may need an experienced IT consultant and software programming company to do it for you. They usually integrate different types of payment gateways to build a system for you that works again and again. Using a middle man like that really cuts down on the time you spend creating and using a payment gateway account.

    Pick your online merchant

    Once you’ve decided what retail IT software you’re going to be using for your shopping cart, payment gateway, payment method, and more, it’s time to get an online merchant account. Without an account, customers have no where to put the money they give you when they make a purchase.

    This step is extremely crucial, as there are many online merchant services to watch out for. Make sure to read the fine print and avoid using any online merchant services that require an additional fee for credit card use or hidden charges. Also, make sure to stay aware of the other fees that go along with having an online merchant account, including account fees and minimums, termination fees, statement fees, annual fees, and much more.

    Don’t rush

    Take some time researching your options for all of the software you’re going to need. The software plays a role in the theme and design of your website, so choose carefully and make sure that each different software ties in with your overall goal for the website.

    As simple as it may appear with a complete plethora of tools and software available in the market, it may still be a scary but essential step in your journey to sell online.

    If you feel a little confused or feel that putting this in the hands of a professional will make everything run smoother, look into employing an IT consultant. An experienced IT consultant should be well capable of making the choices for you so that you can get the best and well secured experience of online payments for your consumers.

  • Tech Start Ups – Marrying Correct Technology Partner

    Most business ideas today are involved in Internet or computer technology one way or another. It may not be the business or the service itself, but still technology and Internet plays an important part for core operations management in each department of business management. This is one reason for which we see businesses evolved and succeed around cutting edge technologies these days.

    This makes it very important for any new entrepreneur to have a good technology partner similar to finding and marrying a right life partner. When you have a technology expert in your team, they are very effective in assisting you at any point of time, plus can save your effort when it comes to the technology aspect of your business.

    Information-Technology-Partner-for-Businesses

    With the startups running lean and thin on finances initially, it is not advised to bear the heavy expense and burden in having a technology partner on board. One of the best ways that you can mitigate this risk is to have the correct tech partner through a reliable outsourcing vendor. This brings a ready available team of experts for your disposal suggesting and guiding you through technology challenges in business.

    Such technology partners come with many advantages over having a single person or having your own team of technology specialists in house. Some of these advantages you must check before choosing right partner are,

    • Having the right mix of technology skills to support your business idea and technology needs in long run
    • Acceptable service level expectations in contracts
    • Accreditations and certifications required to achieve technology vision
    • Past experience with similar kind of technology deliveries
    • Required expertise and skill set in key people to communicate at vendor’s side
    • Right price mix to support the long term association
    • Capacities to ramp up or down the size of team to reduce go to market time cycles.
    • Possibility of speaking to someone in your own time zone for critical situations
    • Ability to reach escalation matrix when needed with minimal support time
    • Ability to mitigate the risk by providing necessary insurance and legal requirements for your company.

    While planning a new software product, it becomes even more important outsourcing and having right technology partner. The most important aspect for a technology startup is to work in a lean manner and create the product in incremental manner, which needs that it is released in parts earliest to market and tweaked according to feedback. Right technology outsourcing vendor can help by providing skills and team to reduce these timelines and take the product to market soonest and in efficient manner.

    Take Away:

    With all these advantages of using a technology partner, biggest disadvantage is time and effort required to find a vendor that suits your needs and is the right fit for you. As a new business startup, an entrepreneur now must make finding a right technology partner as one of the key strategic decisions on their must-have list.

    About Author:

    Author is CEO & Managing Director at OTS Solutions specializing in mentoring technology startups in guiding and helping them form successful technology products. Feel free to contact OTS Solutions if you are looking for an efficient and right technology partner for your startup using +1 818 937 4164 OR sales@otssolutions.com

  • OPEN-SOURCE-ERP

    Low Cost Business Automation with Open Source ERP

    For medium and large businesses, it is imperative that they take advantage of today’s advanced technologies, including ERP software. ERP stands for enterprise resource planning, and when in software form, there are various applications that can be used to effectively capture, store, analyze and use a wide range of business data, including product planning, inventory control, marketing and sales, etc. ERP software is especially advantageous to product development and human resources.

    Medium and large companies prefer to use open source ERP because the pograms can easily be customized, and they also provide a cost-efficient way to manage resources. Open source ERP can be scaled and customized to meet a company’s specific needs, whereas commercial systems come with an existing interface that makes it difficult to perform upgrades. It’s also with open source ERP that a company doesn’t have to perform its own upgrades. Instead, it can be fully reliant on the software provider. Gone are the days of having to employ an internal IT team. With open source ERP Odoo, companies can outsource their ERP functions to a team of specialized engineers at a low cost, sometimes for free.

    opensourceerpsoftware1

    Odoo is also highly modular, meaning you can deploy the program with only a few modules and then add on additional ones as your company grows. It’s also with this open source ERP that you’ll enjoy fast integration, which is paramount in today’s competitive atmosphere. The less downtime that you have to endure, the better, and Odoo takes only a few clicks to get started. You won’t have to worry about having a lack of standardized business processes because all of them can be streamlined with Odoo.

    If your company is considering open source ERP, there are major cost savings to be enjoyed. You don’t have to pay for a license to the software, nor do you have to shell out money for software maintenance expenses. Many companies that deploy open source ERP find that programmer fees are very low, and when the ERP uses open source databases, a completely license-free option becomes available.

    Organizations that are already using open source ERP state they enjoy the higher quality programs. Open source means that developers and programmers have reviewed and contributed to the coding on an ongoing basis, always making the ERP better. Since commercial systems make it difficult to perform upgrades, open source ERP Odoo comes out on top for having little to no downtime when upgrades have to be made. This advantage means that upgrades can be performed more frequently than with most commercial systems.

    It’s important to keep in mind that most open source ERP software programs come in two forms: a standard edition and an enterprise version. The standard edition is open to the entire web community to use for free of charge. The enterprise version is usually rich with advanced features, and it does come at a monthly cost. By first trying out the standard edition, companies can determine whether or not the ERP will satisfy their specific needs. If it does, then perhaps the enterprise version will make for a smart investment.

    The Takeaway

    If you’re looking for a way to automate and streamline your daily operations, you definitely need to deploy an Open Source ERP solution like Odoo. It can be customized to meet your needs, and as your needs change, the software can be tweaked to grow with your company.

    About Author

    Author is technology expert at OTS Solutions specialising in open source business solutions for Small & Medium Businesses. Feel free to contact OTS Solutions regarding any open source business solutions like Odoo ERP or vTiger CRM using +1 818 937 4164 OR sales@otssolutions.com

  • Custom Software Development: Tending to Client’s needs in a Customized Manner

    The term custom software is quite popular these days as it caters to a client’s requirements in a personalized manner. In today’s fierce market competition it is essential to be effective and customized software solutions make it possible.cloud-apps-vs-custom-software

    It has to be noted that every software development firm works hard in order to maintain healthy and good relationship with its clients. Custom Software helps in the process and allows the software development company to attend every client individually. Many benefits can be associated with customized software development and one of them is the fact that these tailor-made solutions are designed by using all the latest technologies. Required modifications can be also be made in such software solutions if asked by the client.

    Software is in very much demand these days and the main reason for the ever growing demand is that every business organization has specific needs. A customized software solution is indeed very cost-effective and time saving as it is exactly what the business needs, nothing less and nothing more. When the software solutions are tailor-made as per the needs of the business then the business’s performance is bound to be better and profitable.

    The whole process of custom software is beneficial in ways more than one. It helps a business enterprise in getting better results in much less time. The conventional method of software development were obviously not every advanced and did not offer tailor-made services. The customized solutions are definitely very efficient and also help the business in saving precious manpower. There are many companies today that offer customized software solutions to their clients.

    Some people might worry about the safety of these customized solutions but there is nothing to worry about. These solutions are cent percent safe and secure. However it has to be noted that a business must hire only a good and reliable software development company to do its bidding. Among many ways to find such companies, internet is probably the most used one. Almost all software development companies have their websites on the internet and offer all their information on these websites. Some of the websites also offer testimonials from their previous clients which help in judging the work of the company.

    Customized solutions are the latest trend these days and it is all thanks to advanced technology that software development companies are able to provide them.

  • crm-software

    CRM Software: A Boon for Every Business

    Maintaining healthy customer relationship is probably one of the hardest tasks for a business enterprise. However, the business cannot overrule the same and that is when crm software comes in handy.

    The term crm is an abbreviation for customer relationship management and this particular software is gaining popularity by the day. CRM Software does many things and one of the most important jobs is to maintain and keep a track of the contact details of the business clients and customers. It is needless to point out that this software is much faster and convenient to use when compared to conventional methods of customer relationship management. The software options available today are quite advanced in nature and are equipped with the latest features for enhanced efficiency.

    Any and every department of an organization can benefit from crm software as it is developed and designed in a manner that it can synchronize with all the areas and make tasks such as sharing and collaborating much simpler and easier than before. The main purpose of using this software is that it enables the organization to store important data such as invoices, customer contact details all in one place so that they can be accessed when required. As discussed earlier that this software has many latest and amazing features. One such feature includes sending customized emails to different set of customers.

    It has to be observed that in conventional method of customer relationship management it is indeed very difficult to classify the customers into groups and deal with them accordingly. However in crm software it is very much possible and thus marketing of goods and services can be carried out in an efficient manner. One of the major advantages of this software is that it saves a lot of time and money plus it also increases the productivity and profits of the business. There are many options available in the market when it comes to customer relationship software.

    In order to choose the right one it is essential for a business to understand its requirements and then select the software package. Some of the points to keep in mind are discussed further. The first things to note while choosing this software are its usability and level of integration. Both the points must be fulfilled as otherwise the purchase would not yield expected results. This software can be of great help if used in the right manner.

  • Sharepoint-Logo-Puzzle-Feature_1290x688_KL

    Top characteristics of a SharePoint Developer

    SharePoint is software from the house of Microsoft and a professional who works on this particular software is called a SharePoint developer.

    SharePoint as the name suggests is software that enables the professionals to share documents and ideas. The basic idea behind SharePoint is to reinvent the work atmosphere at an organization and obviously for the better. A SharePoint developer is a skilled person who is undoubtedly an expert of Microsoft SharePoint and helps the clients in getting things done on this software. There are many skills that can be associated with this professional and some of them are discussed below.ots-Sharepoint

    A SharePoint developer must have the required programming and technical skills in order to work on the application. The expert must have extensive knowledge of the commonly used programming languages like JavaScript, HTML and .Net. He or she must also possess the knowledge of working on technical servers and admins. The second important quality that is a must in every developer is the skill to understand business processes. One of the main aims of SharePoint development is to make an organization more productive by giving it effective collaborative solutions.

    It is a fact that Sharepoint is also known by the name of Collaboration platform and thus a developer must know how to solve the queries of the clients and provide them with effective solutions. Another very important point to note in a developer is that whether or not he has Microsoft certifications on SharePoint development. These certification courses only help a professional gain more expertise on the subject. This expertise helps a developer gain more weightage and helps the clients in the form of great and reliable results. It has to be noted that Microsoft Sharepoint development can be utilized on extranet portals and corporate intranets.

    The main aim of providing SharePoint on both the platforms is to extend a collaborative solution to both internal and external stakeholders to communicate and connect. A developer of SharePoint must also be versed with basics of web designing so that he can be more productive and efficient. The overall use and demand of Microsoft SharePoint is definitely increasing and so is the demand for its developers. Therefore people looking forward to make a career as a developer of SharePoint can certainly give it a serious

  • microsoft_crm_wallpaper_02

    Microsoft Dynamics CRM-Dynamic in Every Sense

    Microsoft dynamics CRM happens to be customer relationship management software that does many amazing things for its user. Relationship with a customer is very crucial for a seller and this software only helps to make things better.On-Demand_Dynamics_CRM_Customer_Relationship_Management_91400_i0

    An application from a renowned name such as Microsoft is measured on parameters more than one. Microsoft dynamics CRM was launched in the year 2003 and it has exceeded expectations since then. This software can be regarded as many things like it is a business solution for the firms as it helps in driving the sales productivity via campaign management and social insights on the cloud or on premises.

    It has to be noted that the main focus of Microsoft dynamics CRM lies on marketing, sales and help desk sectors. Many advantages can be associated with this software from the house of Microsoft and some of them are listed further. CRM is an application that can be used via all the internet browsers and of course Outlook. One of the good things about this software is that it brings together Outlook in a single interface so that all the CRM processes can be accessed at one time. It also helps in managing emails.

    As mentioned earlier, crm can be accessed via internet browsers and is also available as mobile application which makes it more profitable because it can be accessed from anywhere and everywhere. Microsoft dynamics CRM is quite profitable in the sense that it helps in reducing the overall processing expenses by its simple tools such as workflows, enable forms and reports. The requirement to custom code is also quite minimal when it comes to Microsoft dynamics CRM and data maintenance is also very much simplified.

    This particular software has been updated several times over the years and its latest version arrived in the market in the month of September 2014 by the name of Microsoft Dynamics CRM 2015. It is a good thing to note that with every new version Microsoft has made sure to update the application and make it even more effective and user friendly. As per the sources the latest version of the software has around 40,000 customers. Keeping a track of the overall sales of goods and services has been simplified with crm and so has the process of maintaining customer relationship. Each and every company, big or small can definitely benefit from this particular software and thus it has been gaining a lot of publicity and popularity.

  • SharePoint Developer

    The Benefits Of Choosing SharePoint Developer

    The Benefits Of Choosing SharePoint Developer

    SharePoint Developer is a perfect technology offering easy online document sharing. If you are looking for a technology for effective content management, read the blog to know the benefits of SharePoint as a perfect solution.OTS-2

    SharePoint Developer is a program that allows easy process implementation with wonderful content management and information access features. Here are some more benefits of the program:

    Better Team Productivity

    SharePoint allows required information to be shared with your partners and this enhances the team productivity. You can get important notifications and announcements via different communication channels. You can also mix schedules, combine documents, create new templates and make your own blogs.

    Data Management Systems

    The great data management features of SharePoint make it easy to make approvals even while editing the document. It allows document checkouts. The security features ensure absolutely no leakage of information.

    Quick Services

    It is easy and quick to make new team workspaces in SharePoint. You can even customize the interfaces and make your own application designs for your business processes.

    Intuitive Interface

    SharePoint technology comes with a user friendly interface. Simple views and navigation menus make the tasks easy. It can also streamline navigation by separated websites for each team member. You can combine it with other tools available for productivity enhancement such as MSOffice. You can check notifications, schedule your calendar and make your own workspaces.

    Easy Creation Of New Workplaces

    SharePoint is an extremely easy-to-use program that allows companies to manage their tasks without any huge effort. Business customization and deployment of settings can be done to fine tune the environment according to your needs.

    Information Storage & Security

    SharePoint developer offers very professional administrative tools. It offers great data security in addition to cost reducing features. Total security is assured as it gives you full control over creation of new tasks, configuration of online multiple workplaces and membership roles.

    Application Alignment

    As it is already been discussed that SharePoint powerfully integrates with other performance tools, it enhances the application based usage. It consistently provides quick access to any set of information the user seeks.

    With lower cost of operation and maintenance, SharePoint Developer is a dynamic enterprise solution. A lot of companies make the mistake of adopting ECM technology according to the features offered rather than buying the program on what is specifically required by the business. SharePoint at this front offers great features packed with cost effectiveness and brilliant performance. It can help your business achieve goal easily and robustly.

    Contact to Hire Certified SharePoint Developer

  • How Business Intelligence Tools Can Help Retail Sector

    Business Intelligence is the process of gathering all relevant data for busotsiness purposes. Many analytics believe that there is abundant data, both internal and external. The challenge lies in collating all this and working with it. This has found application in various fields and has been particularly helpful in the retail sector.

     There are many benefits attached to business intelligence tools. Some of these are:

     1. Optimise store operations: Business intelligence Tools can be used to streamline and bring innovation to all store operations. Better feedback and analysis can help in the optimum display of products and store layout. It also helps managers to take informed decisions on inventory, pricing and staffing. In effect it means decisions taken in real time and less wastage.

     2. Improve financial performance: Comprehensive information gathered through business intelligence tools is used to improve the overall financial performance of the retail operation. Effective inventory control by eliminating stock outs or overstocks is one of the examples used to improve financial performance. Similarly, pricing and costing can be better controlled to improve the overall financial performance.

     3. Increase supply chain effectiveness: The main elements of supply chain are transportation and vendors –– both of which can be effectively managed through business intelligence tools. Today you need real time information on what is happening in your supply chain as well as vendor performance. This can help you to streamline operations, keep a better track of unnecessary delays and drive better negotiations. It can help in improving supply chain performance as well as establishing better inventory control.

     4. Risk management: Business intelligence tools are used to keep track of various operations –– from employee performance to vendor chain. This can be used to supervise performance and undertake periodic analysis. With real time tracking, managers can also identify weak spots quickly and move fast to plug them. Possible fraud channels are more easily spotted with constant supervision.

     5. Customer analytics: The customer is the most important part of any retail store and business intelligence tools are the most effective means of gathering data on customers. Track effective sale campaigns, customer friendly tech interactions and overall customer satisfaction.

  • How CRM Software Solutions Can Help Your Marketing Team

    Today businesses are increasingly accepting the importance of customer relationship management. In fact, many businesses are dealing that this is more than just a tool. It is an effective way of doing business that has multifaceted advantages. Today the multitude of CRM software solutions have made this even more accessible.

    CRM software solutions are especially suited for marketing purposes. They can be easily implemented and are guaranteed to make processes more efficient and effective. Some of the advantages one can get from these solutions are:

     Streamlined systems: CRM software solots-crmutions are a comprehensive system of business and marketing functions that consolidate various functions of a business. One of the purposes of these solutions is streamlining of existing functions by eradicating any duplication or wastage. It emphasises on automation. Processes are rationalised and wasteful procedures are eliminated.

    Centralised access: CRM Software solutions stores all information and entries in a centralised location, which can be easily accessed from any point. For instance, a sales rep can now have access to vast data in a matter of minutes. Moreover, this data has been vetted and verified, making it extremely reliable and fool-proof. Hence, one can now save valuable time and guarantee a quick response.

    Better tracking: CRM software solutions keep a track of employee performance. This helps business owners in tracking employee performances and schedules. Apart from judging their overall work progress, this also helps in the proper allocation of resources. You can now identify areas which need more attention or help to divert resources when someone is ill.

    Enhanced customer experience: CRM Software solutions are ultimately geared to enhance customer experience. It consolidates all relevant information in one place, from past sales rep feedbacks to costumer surveys. All this helps in gauging customer experience, which can then be utilised to develop policies that are more customer friendly.

    Targeted campaigns: With consolidated information at hand, one can develop targeted campaigns that are extremely effective. CRM software solutions make both information gathering and retrieval easy and fast. Not just that, this information is more likely to be error free. This further allows the planners to develop better campaigns.

  • Android Mobile Application Development in Public Transport

    android_development

    Android Development

    One of the biggest revolutions in the transport industry has nothing to do with wheels, fuel or the ability to move people. The innovation that has subtly changed the way we plan and move about a city has come from a rather unlikely source, the smartphone! It has drastically changed the way we live, even the way we travel.

    Public/Private participation

    This brings us to an increasing amount of public and private participation in urban transport. This includes android mobile application development. Given the widespread usage of android apps, it is natural that the bulk of development is focused on android apps. Transit apps are developed by both governmental and non-governmental bodies. While government bodies develop apps that are centred around public utilities, private firms are engaged in apps that centre around their own services. Other apps include the dispersal of information like maps.

    Multiple options

    Today the urban citizen uses her phone to virtually do everything –– from planning her route, calling the cab, finding train timings to entertaining herself during her ride. As a result android mobile application development is centred around these various facilities. Apart from the very precise Google maps, you have android apps like train route maps, taxi, bus service maps and ticketing apps. Another offshoot are entertainment apps like books, music and games based apps that are often accessed by users while traveling.

    Updated information

    An important aspect for those involved in android development is the updating of information. Many of these apps are based on up-to-date information mechanism. Even route maps often have to be updated whenever a change occurs. So flexibility in app development is crucial.

    Commercialisation

    Android mobile application development is important for both public and commercial use. While it is used as an important tool for information dispersal, many companies have seen the commercial benefits of developing transit-based apps. These are used for ticketing, contact and tracking. For instance, airline apps can offer ticketing. Many cab companies offer tracking on their apps. It allows the customer to track the cab as it reaches the pick-up point. Ultimately, all these apps are designed to improve user experience and thereby increase sales.

  • New Mobile application and its integration to your existing system and network

    With increased penetration of eCommerce, more and more organizations are investing in its mobile applications. In addition to this as a tool to enable its customers to do transactions by using mobile, it has become a platform for communication, advertisadd6ement and a medium to generate more traffic. Huge potential of commerce through mobile applications are forcing companies to lure customer with freebies and discounts to use their mobile application platform.

    There are eCommerce companies who have their own development team, but outsourcing of mobile application development to the specialist is the common industry trend. There are a number of options for outsourcing of mobile application development like offshore development, development through local companies, availing service of freelancers, joint development involving company and outsourcing team.

    Integration with existing System

    The important thing company need to consider while designing the mobile application is its integration with the existing system. Changing the backbone system of the company to adjust to the mobile application platform is not commercially viable. Hence, the new mobile application has to be fully integrated with the existing system. While configuring additional and new features should be easily managed by the existing system.

    It is also important that the mobile application development team needs to prioritise applications for different operating systems like android, apple iOS and blackberry. Considering its popularity and penetration android apps development should be the first delivery task followed by iPhone application development. It is also important that the mobile application be finally released for all platforms to cover entire mobile handset population.

    The security level and threats differ from operating system to system. Company need to invest more on mobile application security to avoid possible frauds and security breaks. Rigorous testing is another key activity company need to perform to assess the processing power, security and reliability of the mobile applications delivered by the developer. Android mobile applications and iPhone mobile applications have to be separately tested by the vendor, client and experts if required.

    The first challenge of a company and a mobile application developer is how quickly and effectively integrate the existing infrastructure to the new mobile application development minimising the changes in the core backend system.

  • Choosing the Right Software Delivery Model

    Assigning software development activities to outsource partner is a strategic business decision most companies are adopting now. In-house software development is not a viable and cost effective method considering many draw back associated with this. Companies are outsourcing software development to the experts mainly due the following challenges:

    • Non-availability of skilled manpower
    • Cost benefit
    • Requirement of faster delivery
    • Own development team is overloaded

    There are a number of software delivery models available for a company. All have its merits and demerits, but identifying the best one which suit own business requirement is a strategic decision company need to take. Following are the software delivery model options available in the industry.

    Offshore Model

    In this model, the development centers are located outside the country and team lead stationed at client country may be co-ordinating with the customer and development centre. In some scenario, both team lead as well as development team also stationed outside country and customer will be directly interacting with offshore team.

    Onshore Model

    In onshore software delivery model, development team is located within the client country. This will facilitate effective communication and co-ordination with customer and development team.

    Onsite Model

    Onsite software delivery model facilitate optimal communication and co-ordination as the development team will be stationed at client facilities. Although it will have some additional cost involved but is an effective development strategy.

    Mixed Model

    In this delivery model, software development team members are distributed. Reduced cost and maximised effectiveness is the benefit of this model.

    While discussing software delivery models, we need to see different software development models and strategies. Some of the common software development models are Waterfall Model, Spiral Model and Evolutionary Model. The common methodology used generally is Waterfall Model. This has five basic steps or stage of development.

     Requirement Stage: Here the requirement of business, information, behaviour, performance and expectation are generated and shared.

    Design Stage: Here data structure, software architecture, interface and other design activities are implemented.

  • Meeting Security Concerns in Mobile Application Development

    Mobile banking applications are changing the way we do transaction with the bank beyond what we imagined 2 years back. In this dmobileigital transformation, all banks, including multinational corporate banks as well as traditional government controlled banks are in the race for mobile banking application development.  The ability to deliver innovative banking application that is anywhere-any time, is the latest mantra to ensure customer loyalty, increased business and customer satisfaction.

    To address the different mobile operating system platform like apple iOS, android, blackberry, etc., banks have had to build their applications which conform to each operating system’s strength and weakness.

    Security Concerns

    It is important that any financial transaction requires a concrete security mechanism to avoid frauds. Banks are also spending huge amounts to ensure multiple layers of security for its mobile banking application development which is important to establish customer confidence in this new way of banking.

    Banks need to be more and more vigilant on its mobile banking apps development since this new age banking platform is yet to completely reveal the security threat it pose to the banking sector. It carries many risks, including malware on apps, fake banking applications created by fraudsters, hacking and the risk arises out when you lost your phone.

    Solving Security concerns

    For a robust mobile application development, the important points which enjoy prime focus is the user-friendliness, security and its integration with the existing banking network.  Some of the core features bank needs to ensure while searching for a vendor for mobile banking app development is; in addition to core banking functionality, it should carry, CRM support, messaging and alert and subscriber registration support.

    A lightweight application will enhance the customer experience. The mobile banking application development team need to foresee rapid changes in the banking sector and the platform must be ready to adapt these changes quickly. It is also important that the core banking system and its customer support mechanism also be competent and ready to suit the innovative functionalities and features of the mobile banking applications.

    Smart phones and mobile technologies are going to make an exploding impact the way and purpose we use mobile application.

  • Microsoft SharePoint Development and the Healthcare Industry

    In the short time since its launch Microsoft SharePoint Development has become one its highest grossing products. Acting as a multi-faceted software solution, it acts as an efficient collaborative platform. While it has been adapted in many industries, it is uniquely suited to the healthcare industry. It is a tailor-made solution for the unique challenges that face this industry.sharepont2013

    Some of the functions of Microsoft SharePoint development for healthcare industry are:

    Access to critical information: The healthcare industry is dependent on the ready availability of crucial data. This can be in the form of medical research results, image libraries, patient database, prescription histories and all other related documents. There is also a vast unstructured data source in the form of mails, blogs, articles, multimedia content and other documents. SharePoint offers an easy access to this information.

    Management tool: Microsoft SharePoint development offers one of the best tools for reporting. SharePoint can be utilised to create a management platform that is extremely efficient and convenient. It can be utilised to plan, create and supervise tasks. There are many documents that a healthcare industry deals with in a daily basis. These include procedural workflows and innumerable forms –– from admin, insurance, admissions and security.

    As a collaborative framework, it is also easily accessible, making it possible for most massively spread out healthcare organisations to work smoothly. With its almost automated functioning it provides the most efficient solution.

    Search tool: MS SharePoint is a very convenient search tool. Most healthcare organisations deal with massive amount of data. For instance, a hospital deals with immense amount of data such as prescriptions, billings, patient history, staff directory, research and patient study results. Data can be harvested at a central point for easy access. SharePoint offers instant access for patient, physician search and all other documents.

    Efficient reporting: A common problem in healthcare industry is lack of any cohesive reporting mechanism. SharePoint is a useful tool in facilitating easy supervision. With its ease of access and almost automated reporting, Microsoft SharePoint development allows for almost constant supervision with the supervisor able to access data and work progress almost constantly.

  • Benefits of Availing Cloud Enablement Services

    Today cloud enablement has become necessity for all businesses, whatever the scale, function or field. Considered the next big idea, it has already become a necessity for functioning of an efficient computing network.

    [important]There are many benefits of getting cloud enablement services. Some of these are:[/important]     Cloud Enablement Services

    Accessibility: Employees can access data and information from anyplace, at any time. They are no longer dependent on a physical network or implement. As long as they can hook up to an internet connection, their access to all centralized data is possible. This is incredibly important in today’s workspace where businesses are geographically spread across the globe. This benefit is also vital for employees who work on off-site locations.

    Cost effective: One no longer needs heavy duty computing hardware for all employees. Without cloud enablement every workstation in your office will need advanced hardware. This includes specific needs like fast computing and heavy memory. In other words, it amounts to a massive expenditure. With cloud enablement one can install a very basic computing system without any big expense attachments and still run a very efficient system.

    Software sharing: Most corporations today require very specific software, sometimes quite a few. Since these are usually licensed software, it means buying software for every system in the organisation. In other words, one is looking at a massive expense. With cloud enablement there is no need for separate implementation and license fee. Most cloud computing companies will offer a network-wide software cover.

    Scalability: For an organization to scale up today one needs not just manpower, but also computing support. This can mean massive layout of finances in computing support alone. It can also cause delays as extra workspace is assigned and equipment is arranged for. Cloud enablement is the most efficient solution in such cases. All you have to do is arrange a basic computing system and you employee is set to start at the word go.

    Easy management: The success of cloud enablement lies in the efficiency it brings to work process ––from implementation to supervision. Employees can access data and instructions from a central database, removing any chances of miscommunication or confusion. Work profess can be similarly adjudged even as processes are underway. The ease of communication is also a massive advantage.

  • How Mobile Applications & Commerce Will Define The Market in 2015

    With the rising number of mobiles being used in the market today, the growth of mobile apps has been a foregone conclusions. These apps are often developed in tandem with tablet apps, giving them an eMobile applications & commerce ver widening reach.

    The relationship between mobile applications & commerceis being increasingly recognised. Apps are very good at driving commercial activity, even when they are absolutely free. This is because apps are one of the best means of driving traffic and providing specialised customer service.

    [important]Some areas where mobile applications & commerce come together are:[/important]

     Financial services: This includes consultancies, brokerages and banks. Mobile apps are instrumental in this area and almost every company today has one of its own. For bank customers it provides an easy access to their accounts, the ability to perform and check on their transactions smoothly. Many banks have also added communication capabilities, making the app even more personal.

    Brokerages and financial consultancies’ apps offer similar advantages. Daily trading and stock quotes have never been so easily accessible with customers’ checking in from anyplace and anytime!

    Retail: The retail sector may have been a bit late to exploit the connection between mobile applications & commerce, but it is now among its biggest users. Apps are instrumental in accessing services and sales on the fly. They provide easy access and personalised services. For the company, it is also a useful tool for information gathering and an easy advertising tool.

    Gaming: It may not be a strictly commercial field, but given its giant size and amazing graph of development, the gaming industry’s commercial impact cannot be ignored. Apps have been and still are the lifeblood of the gaming industry. For these companies, their entire commercial plan depends on the success of their plan.

    Gaming apps are also one of those few apps that can be commercially exploited on their own with many paid apps used worldwide today. Most gaming apps start off as free apps to create user awareness and interest. The apps are generally free up to one level with fee charged for advanced levels or special add-ons.

    Information services: After dedicated phone lines, information companies are now driven by specialised apps. These apps are used to distribute news, contact information, traffic updates, transport service availability and much more. In fact, apps have revolutionised the information industry. People can now access information on almost any subject instantly –– from restaurant menu to bus routes. It has also given them access to specialised services.

    Service Industry: With its many benefits and advantageous relationship, the service industry has also been quick to join the mobile applications & commerce bandwagon. A number of services have now specialised with apps –– from accounting, organisation to health care apps.

  • How to Start Android Apps Development Outsourcing

    ots-amdroid

    One of the exciting field in IT development today is mobile app development. Of these Android apps are perhaps the most popular. Given their reach and popularity, no competitive business can afford to ignore them. However, Android application development is a highly specialised field and most businesses lack the expertise in-house. Outsourcing offers the simplest and most cost-effective solution in such aspects. However, with the plethora of choices, how does one select the right developer? We tell you how.

    Decide on location: You may or may not be looking for local developers. A local developer is more accessible and can come in for emergency meetings. On the other hand, offshore Android apps development outsourcing is more likely to provide you with cost-effective services. With the internet you can also resolve communication problems.

    Find a developer

    Your search begins the way it should for any specialist technician. Ask around in your social and business circle. Internet search is the other easy tool. It is also a great source for offshore outsourcing. Any search will throw up a number of candidates. Now you need to visit each candidates website.

    What to look for

    The first thing to check for is the website for each Android development company. The information provided can give a valuable insight on how the company works. Then checks their projects. Do they have something similar to what you are looking for? Look for past testimonials and note down all references. Do not forget to call them for personal insight.

    What to ask

    So, you have the list of past client. Now what do you ask them to find out if the developer is the one you are looking for?

    • How is their communication? You need a developer who is open to communication and will answer all your queries and concerns, no matter how trivial or stupid it may seem. You also need developers who are accessible at any time you want them to be.
    • How expert are they: This is important. Ask the clients if they are satisfied with their Android application development. How close is it to their initial vision? Check the design yourself. Good sleek design reflects good coding.
    • How do they resolve bugs: Any program, no matter how good, develops bugs with time. Part of app development is the fixing of these bugs. It is important to find out how your Android development company resolves this issue.

  • Factors to Keep in Mind for When Deciding on Software Testing Outsourcing

    One of the key functions of software development is its testing. Given the complexity of software development today and the fierceness of competition in the field, the emergence of software testing QA services was perhaps inevitable. This specialist firms offer cost-effective services for a professional service that can iron out all kinks in your program.png

    [important]However, there are some factors that you must keep in mind when outsourcing[/important]

     Involve them from the beginning: Most firms make the mistake of software testing outsourcing once they have finished developing their software. They see software testing QA services as mainly an after work service, meant to spot the bugs. However, the testers are experts who can be far more valuable. By involving them from the beginning, you can have much better evaluation at every step. It is easier to work in the right manner than fix big bloopers later on.

     Decide on all parameters:Software testing outsourcing is a collaboration and like any successful collaboration, it is important that all details are thrashed out beforehand. All the main parameters must be decided before work can begin. These include details like time of reporting, mode of communication, delivery dates, service availability etc. Issues of scalability should also be addressed. Is the project likely to escalate in scale? If so, are the testers flexible enough to accommodate that?

     Take them Seriously: Many companies see software testing outsourcing as just grunt work. Some developers consider the tester’s work as secondary to their own, just a check mechanism. However, good testers are as valuable as any developer and can make a crucial difference to your program. By giving them their due and acknowledging their expertise, you can get the best from them.

    Check their security measures: Security is a critical factor for many companies when it comes to software testing outsourcing. These concern intellectual property protection or the safeguarding of valuable product from competitors. Check the tester firm’s security policies and insist on a copy.

  • All You Need to Know About Software Product Analysis

    Developing software from scratch is a very complicated task that has various stages. It is a process in which a lot of brainstorming is required with several steps involved. It also takes a lot of time. The more complicated the function of the software, the more is the time required to create it. If you are an owner or manager of a company with an IT team that is developing software then you must make sure that it’s tested thoroughly before taking it live.

    product-analysis

    Software Product Analysis

    It is better to hire a software product analysis company that specializes in testing all types of software. It would give you the following benefits:

    • Helps your developers to learn

     When you decide to outsource software product analysis, you give your IT developers a chance to learn from their mistakes. You get out of the box opinions on areas where your software can be improved. You also get detailed analysis on various bugs so that they can be removed before making the software live. A professional outsourcing company would also give you ideas on how you can incorporate new features in your software. This will ensure that your software becomes the very best.

    • Keeps your employees happy

    When you introduce a good software that helps your employees to reduce their workload, they are bound to appreciate it. This will result in better results, helping your company to move forward at a rapid pace. On the other hand, when you launch software that has not gone through software product analysis and thus has a lot of bugs, your employees will feel devalued. This can eventually hamper their productiveness.

    • Satisfies your customers in a better manner

    An internal software that has gone through detailed software product analysis, speeds up your company’s processes. This will eventually satisfy your customers in a better manner. You must know that customers always prefer speedy delivery of the product or service they are seeking and if you give it to them; they would likely become more loyal to your brand.

  • Intranet Portal Solution For Real Estate Industry

    real estate business solutions

    Real Estate Industry is facing a bottleneck in recent years. Apart from changing dynamics of industrial space requirements and changing economic scenarios, its in compatibility to new business technology trends is making this industry to perform less than that of what it should. Although this is an undying business process as requirement of space will never vanish, this industry is facing a good competition among its own rivals. Many real estate businesses has started to grab a hold in its shrinking market. This is one of the major problem in this industry in present times.

    To perform above average levels in real estate business, this industry will have to embrace new methodologies for its operations. To tackle the bottleneck that is rising due to competition, real estate business owners will have to optimize their business operations. This can be accomplished by technical up-gradations in its operations. A better performance of employees, collaboration and agility in operations will make this industry more lucrative. Many companies and business groups on this industry has already used innovative technology for better outcomes. One of such technology is a common platform of operations that is thought to be used only by large corporations as an office utility.

    Intranet portals could help this industry providing many advantages. Intranet is a common application that is deployed within a network providing accessibility to employers. This is like the single window to business operations. Sharing of information, coordination and collaboration among employees is possible through an intranet.

    intranet portal solution

    For real estate industry customized intranet portals could be deployed in mobile devices. This would enable active and fast engagement of on field employees who can upload images and information about new immovable properties, buildings and landscape. An intranet portal would also help to maintain an active engagement with customers. Customers can be contacted fast with information they require and receiving their feedback enabling better marketing. This would make real estate business process a socially enabled one, which is the latest trend for any business.  Intranet would also help larger collaboration with other industry sectors such as construction, maintaining good communication. Intranet would enable to track down operation progress in real time as well as to maintain a better connectivity with customers.

  • Socially Enabled Business Process

    social business process

    Participation of people is most important to make anything popular. This is the basic principle of socially enabled business process. It is the most recent trend in business processes. The reason for this trend is, it is effective in providing massive outcome in form of profit and ROI. Although social activity and work seems to be two different aspects, they are related to large extend. Work always involves social activities such as collaboration, negotiations and communications. A socially enabled business process is an extension of this concept to develop productivity of any operational process. It is the integration of social platforms in business processes that supports collaboration and coordination of employees. This enables communication between employees related to their work, which increases productivity by simple sharing of knowledge.

    Most of the business processes depended on technology and individual effort. With advancements towards more critical workspace, the need of team work was gradually realized. Socially Enabled processes can be regarded as the next stage of development form the concept of team work.

    Online_Retailer_OTSThis has changed the structure of the workplace from rigid to fluent and without knowledge barriers. A widely used enterprise social platform are the social features of SharePoint. Yammer was one such independent platforsocial business managementm, now acquired by Microsoft. It is integrated with SharePoint now.

    Among many other benefits, an enterprise social platform promotes transparency, agility and accessibility in any business process. With the introduction of social platforms actions of employees became transparent. This also provide useful insight about his personality and inner talents. These could be utilized for better purpose and decision making. Social platforms also promote integrity and honesty of among employees. Within a social process, sharing of information and data is quick. A centralized base could be maintained by the management from where directions of work could be provided to specific employees or processes, publicly or privately. This enables quick response and rapid flow of business operations.

  • SharePoint In Life Science Industry

    sharepoint life science

    SharePoint is becoming a pivotal player in content management and other services in pharmaceutical industry. Life science companies invest in documentation and collaboration with IT services for content management. SharePoint has become an effective application for this purpose. This application is gaining tremendous popularity across the pharma industry. But, still there are potentials that can be unleashed facilitating more efficient strategies for greater growth and productivity of the industry.

    SharePoint is used primarily as a platform for collaboration and document management in the Life Science industry. But, its use may counteract some of the major problems of the industry. A major problem of the industry is need of ongoing innovation. Generally, patents of this sector expires within three to five years. This is the reason why this industry should be driven towards rapid innovations. Using SharePoint different companies across the globe may collaborate and come into one platform to use their expertise. This would promote quality innovation rapidly.

    sharepoint pharma industry

    As multiple regulatory approvals are required for launching a product in the market, the industry faces difficulty in maintaining timely demands of products. This requires quick responses across the industry updating itself about latest measures and policies in different part of the world. SharePoint offers the platform for such updates through its enterprise social features. It has acquired powerful enterprise collaboration platforms such as Yammer. Using applications in SharePoint, Groups, discussion forums and wikis can be maintained where information can be shared on a single access point. This facilitates greater agility of the industry to meet its demands. This also helps to reach out for places and people in need of care and response.

    pharmaceutical industry sharepoint

    A better communication is required across the industry for coordination. Diversity of languages, time zones and workplaces hinder development of effective communication. Features such as video, work flow diagrams, Visio services helps to improve communication in the industry.

    Among many such aspects, reduction of cost is one of the most benefiting one for the industry. Pharma Industry spends a huge sum in systems that could facilitate effective collaboration, centralized management and documentation. SharePoint provides the most effective solution to bypass these needs.