Category Archives: Retail POS Software

  • scrum agile methodology

    How to derive effective results using Scrum agile methodology?

    How to derive effective results using Scrum agile methodology

    Agile is an alternative to the traditional waterfall or stage-gate project management in software development. Traditional  scrum agile methodology follow a step-by-step sequence such as initiation, planning, execution, control, and monitoring, and finally closing. Scope, budget, and schedule are determined early in the project and closely managed during the project’s duration with clearly defined change processes. Traditional project management expects that once a scope of work, budget plans, and activity milestones are created and reviewed by sponsors and stakeholders, changes will be few and difficult to implement.

    The scrum agile methodology approach to software development instead emphasizes that the requirements of the solution to be delivered, in other words, what the end customer wants and needs will change over time. Instead of waiting or expecting to know it all at the beginning of the project, agile teams tackle this unpredictability through incremental, iterative work, and lots of feedback from the customer.

    Agile teams are commonly known as scrum teams, emphasizing small (5 to 7 members), with simplicity and flexibility in mind for each member’s role. As a team organizational method, it requires constant empirical feedback, team self-management, and the delivery of fully functioning, properly tested product increments within short time iterations of between three to five weeks called sprints.

    There are usually only three roles: product owner, developer/tester, and ScrumMaster. The product owner represents the customers of the solution, for example, a software application, and his role is to provide constant feedback and influence team decisions taking into account what is best for the customer. Developers are expected not only to program but also to test their own work and that of other team members if necessary. ScrumMaster’s are closely related to project managers, and
    in a sense, that’s what they are, but without the baggage of processes and procedures imposed by a traditional scrum agile methodology. Instead, ScrumMasters are expected to participate and facilitate teamwork by taking any task or role required to move the project forward.

    ScrumMasters are also expected to own the effective planning and execution of meetings that support agile development: backlog grooming, sprint planning, daily 15-minute stand-up, sprint reviews, and sprint retrospectives. A backlog is a collection of project/business requirements called user stories. Each user story is a self-contained, easy to understand narrative, that when worked upon in a sprint delivers a new software application capability. User stories that are not being
    delivered in a current sprint are “stored” in a backlog, and the list is “groomed” at the end of each sprint to remove, update, or become part of the next sprint deliverable. After the backlog grooming exercise, at the sprint planning meeting, the team decides which user stories will be delivered on the next sprint.

    In sprint review meetings, teams show what they have accomplished and are ready to ship. The sprint retrospective meeting is done before the next sprint is started. This is an open, honest, all-team discussion of what went well and what went wrong. At the end of the meeting, the team agrees on what could be changed to make the next sprint more productive.

    In order to derive effective results from teams following an scrum agile methodology, there are important considerations to take into account.

    Build teams wisely with hiring decisions and team design that ensure acceptance and cultural fit of its members. Training, mentorship, and coaching should be made available and if necessary part of new hiring decisions to create a support structure for implementation of agile development. Trust the team to make decisions and stay away from their daily process. The only way to build an effective scrum team is to let them organize themselves at their own pace and with their own collaboration processes and working agreements.

    Protect the team from disruptions during the sprint, especially from over-eager product owners who may want to introduce changes in mid-sprint.

    Make it a continuous process to identify and eliminate waste, encouraging lean processes and practices. Automate as many manual processes as you can. Create incentives wisely to boost morale and reward positive behavior recognizing in a balanced approach both teams and individuals for on-time results, high quality, creativity, collaboration, leadership, and process improvements. Create opportunities for growth with rotating team roles.

    Build software using scrum agile methodology

  • Dashboards for Business Intelligence

    Dashboards & Business Intelligence usage in Retail Organizations

    Better Intelligence = Better Business: Great Retail Dashboards:

    In the modern retail landscape, there are more paths to success than simply keeping prices down. Business intelligence — the science of collecting, analyzing, and using data from all aspects of your organization — can give you powerful insights into how your retail company really works. Software tools like digital dashboards allow you to keep your finger on the pulse of your organization and make wise decisions quickly.

    Dashboards Defined:

    A digital dashboard is a powerful management tool that collects vitally important information and presents it all in a compact, easy-to-use format. Dashboards are a crucial piece of business intelligence software in the retail sector, as they allow you to quickly observe the current flow of your organization. Dashboards must necessarily update their information in real time – or close to it.

    The software that you use to organize and update your dashboards needs to be highly flexible (see below). When they’re designed and used correctly, dashboards can be invaluable decision-making tools. Conversely, a poorly-implemented dashboard can be useless or even deceptive.

    Building an Integrated System

    Some retail companies rely on integrated business intelligence software that can manage all aspects of retail information. This is rarely a suitable solution for larger businesses, though. It’s likely that different departments in your company use different tools to best accomplish their goals. Fortunately, most modern retail software is designed with the intention to work with a wide range of other software suites. This is usually accomplished via API (Application Programming Interface) compatibility. APIs allow data to flow from one piece of software to another in a useful, automated format.

    For example, your POS software routinely tracks the details of every sale your company makes. If that information never leaves the POS software, it’s virtually useless to other parts of your organization. If POS data is output through a standardized API, though, it can be seamlessly picked up by all sorts of other software — including your dashboard programs.

    Buying Flexible Tools

    As noted above, dashboards are only useful when they’ve been properly designed for your specific needs. This means you need retail software with a great degree of flexibility. Care must be taken to preserve simplicity, though. The most flexible software suites are often the most unintuitive. Striking a balance between open-ended and easy-to-use software is one of the biggest challenges in retail IT.

    When it comes to dashboards, the software tools which are easiest to use typically constrain your options. If you want to build a truly customized dashboard, the assistance of IT professionals is usually required. This adds a layer of complexity to the implementation process — it means you can’t use your business intelligence software right out of the box — but it’s invaluable for building truly effective tools.

    In the end, software for business intelligence is all about speeding up the kind of in-depth analysis that used to require weeks of consultation to achieve. With the right software tools, you can put powerful real-time insights about your business at your fingertips. Dashboards are just one of the many business intelligence tools available to you.

  • Retail CRM

    Retail CRM – Are there any Cheap Alternative out there?

    Customer relationship management software has helped manage customer interaction since the 1980s. Most sales teams, however, only use a portion of CRM’s capability. With costs ranging from $50 to $500 per user each month, you wonder if it’s affordable for startups and small businesses.

    Choosing CRM software

    Regardless of business size, when your library of customers has become burdensome, CRM software for retail might be a wise choice. It helps managing clients and sales, or even online marketing. Better customer service is an important aspect of getting more customers. Today’s CRMs offer many levels of service via different approaches.

    When looking at retail software solutions, you have to weigh such factors as scalability, difficulty of implementation, and available support, Consider the vendor’s experience in your area of business, and itemize what specific goals you have and the tools you need. But the first issue is always your costs.

    Free Software

    Free CRM system software comes in two options – free, but limited, and open source. Limited versions are essentially trial packages that set limits on the amount of users, storage, features, or other capabilities. You can upgrade later, usually for a fee.

    Open source software means fully functional CRM retail software . The drawback is that most of these open source companies don’t offer installation or support, so you may need someone to take a leadership role in installing, configuring, and training. Some of these companies do offer support – often for additional fees.

    Either way, if you can find the right CRM system software to fit your resources, free is preferable to investing in one of the enterprise products out there.

    Budget the Options

    There are affordable versions available for under $25 per user per year, which is a huge savings. Find retail software that’s easy to use and implement. The last thing you want is to purchase something that’s going to require time to learn, or worse, that employees won’t use.

    Gauge the investment relative to the value you’ll get from it. Look for CRM software for retail offering a small business version. But there should be room for future growth. What staff and hardware will you need to implement it? You may prefer something you install on your own servers, or something cloud-based you can access over the Internet.

    CRM retail software has the reputation of being too technical for people who need to focus on customers. This may be true especially for owners of smaller businesses who don’t have the IT resources to install and customize programs properly. That doesn’t mean you should give up on benefits that it can bring. A little detective work will uncover cheaper and simpler alternatives that meet your needs.

  • IOT in Retail

    IOT in Retail – How will It Change the Future of Shopping?

    The rise of Internet on Things IOT, in the retail business, has led to many game changing efforts to create opportunities in various industry domain and create the new company model. Information technology has revolutionized the retail industry, starting with e-commerce software development propositions and now The Internet on Things. Physical devices are increasingly interconnecting as well as creating a thriving and intelligent network of data and technology, which is referred to as Internet of Things. It has been projected that by 2020, a data network will interconnect more than 50 billion devices.

    Customer demand for product availability, convenience, and both contextualized and personalized interaction will drive business owners to adopt The Internet on Things. In the retail business, IOT and Retail Software covers a broad spectrum that includes product tracking, customer engagement, and interactive operation, an efficient service such as hyper-local message targeting, shoppers intelligence, mobile payment, inventory management, and asset management. This article provides an incursion of how Internet on Things IOT will change the future of shopping.

    Efficiency operations that can be inferred from The Internet on Things devices that collect data and present it as real time information in an actionable and meaningful ways. Connected devise from Point of Sale (POS) and cameras to beacons and readers can help to drive better and easier shopping experience to shoppers. In a retail environment, the smart screen can provide customers with more information depending on w what they are looking at, this influence shopper’s decision positively.

    Internet of Things can be used to trigger content based on multiple contributing factors such as underperforming stock that are running out of assets, environmental conditions, time of the day, online trending and other potential variables.

    Retail mangers can also merchandise and markets their products based on buying and shopping patterns inferred from online search trends and browsing, loyalty programs, Bluetooth low energy beacons. These networks are married to the dedicated or partner-shopping app, which through heat maps generates consumer’s moves around the stores.

    Internet of Things also offer the opportunity to engage and connect with customers through shopping channels, retailers can easily connect with potential clients and gather purchasing intentions and preferences from The Internet on Things channels. Besides this, they can be used to plan, measure; excuse marketing campaigns and bring your marketing vision to life. Through various retail Software, a retailer can engage potential customers with personalized campaigns, build the pipeline, and display the impact of marketing effort.

    In the modern world, customers are living in the interconnected world, and they are often well informed even before they enter a store to make a purchase. Since customers are shopping on their terms, it is critical for retailers to find ways through which they can do to provide better and extraordinally shopping experience. This call for excellent customer service such as POS when it comes to providing that service through dynamic e-commerce software development and valuable customer service based IOT.