How Chatbots Are About to Change Communication
Chatbots, computer programs that simulate conversations, are revolutionizing the way businesses communicate with their customers. With revenues measurably increasing and customer loyalty strengthening, they are becoming an integral part of business operations.
What are Chatbots?
They are one type of artificial intelligence delivered through a software application for the following purposes: task performance, learning, financial transactions, shopping, problem solving, etc. They are activated by natural language input via text or voice. Cloud computing is the primary category of Software as a Service (SaaS) and offers dependable language functioning. A third party hosts the app that is available to customers over the Internet.
Brief History of Artificial Technology
Chatbot Development started in the 1960s. The first one, ELIZA,was designed by Joseph Weizen, MIT professor. Later, it influenced gaming in the 1980s. In 2009, China had a more sophisticated version, WeChat.
Chatbot Development is easier to implement because of open source code. Slack and Telegram are examples of bot technology.
Case Studies for Intelligent Agents
Facebook’s 33,000 Bots Maximize User Experience
Facebook”s Messenger have helped costs increase beyond projections. Read more